Manager, PMO - job 1 of 2

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

The Manager, Program Management organizes a diverse set of activities of the Program Management Office (PMO) group within the New Product Development organization. The PMO group is responsible for leading cross functional teams developing for new products, and consists of project managers, program managers and project coordinators.

The Manager, Program Management orchestrates the activities of the staff to deliver compelling final product designs within challenging product release schedules. You must be highly organized and detail-oriented, and interact fluidly and effectively with numerous individuals and departments. The Manager will have a close working relationship with the Engineering, Quality, Regulatory, Clinical, Human Factors, Manufacturing, Supply Chain, Technical Publications, Training, Service, Finance, and Marketing departments, as well as other program and project managers.

Essential Job Duties

• Hire and develop a small team of highly capable, professional project/program managers to drive a portfolio of product design projects
• Ensure team members are trained on company processes and tools for compliance, quality, and efficient planning and execution of product development projects
• Act as player-coach for staff
• Develop their capabilities and provide professional development path
• Periodically assess staff performance and provide feedback, both formal and informal
• Help in defining and aligning project goals with business unit and corporate goals
• Organize and prioritize the work of the teams to accomplish the priorities
• Help the functional managers across the business to plan and execute the activities required to achieve project goals
• Facilitate resource planning, load fairness, and priority setting by functional managers by providing clear, concise, actionable data
• Help resource demand planning for project teams including estimating project work efforts, needs, roles and responsibilities
• Coach project managers and help resolving resource gaps to stabilize scope, schedule, and resources for project success
• Communicate project priorities and key project deliverables and milestones broadly including within the PMO team, to all cross-functional team members, to business unit management, and to shared services management
• Help project managers in collaborator communications, escalation pathways, and alignment
• Coordinate effectively with other project managers who are driving overall product development programs, to comprehend project goals, scope, and timelines, and help functional managers negotiate resources and schedules
• Manage cross-functional project teams for product development
• Ensure Design Control processes are followed per relevant procedures
• Facilitate and ensure that complex, high-value Business Unit projects are properly scoped, resourced, and communicated to minimize risk, deliver on-time and on-budget
• Organize and manage team meetings, design review meetings, phase gate review meetings
• Create and maintain project schedules
• Develop and monitor project budgets
• Provide clear communication to the organization on project status, critical path, as well as potential areas of risk
• Plan and track the creation of the design history documents for projects by the project teams
• Facilitate best practices and feedback to PMO management.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments

Required Skills, Education, Training, and Experience

• Exceptional project/program management, planning, decision making, negotiating, communication, and change management skills.
• Experience and skills working on medical device products with a very high level of complexity including capital equipment and consumables with demonstrated success at product launches as a result of completing product development cycles.
• Must be able to work on products involving many engineering disciplines, including clinical, mechanical, electrical, and software.
• Experience with leading people, either as a direct manager or as a lead within a project team.
• BS degree (or equivalent experience) in a scientific / engineering field. Or similarly, MS degree plus 4 years experience.
• 6+ years experience leading teams in the development and commercialization of medical device products.
• 1+ year of additional experience in people leadership (or equivalent) Excellent people management abilities with capability to ensure team success (staffing, productivity) as well as career development of team members.

Preferred Skills and Experience

• Proven ability to drive, influence and work well at all levels of an organization and in a cross functional team environment
• Ability and commitment to constantly develop new and better processes for product development including program management.
• Exceptional aptitude for cultivating partnership across department boundaries and influence cross-functional teams without formal authority to ensure project success.
• Proven success recognizing critical issues with the ability to react quickly under pressure, and drive issues to closure by providing coordinated direction.
• High attention to detail and proven ability to manage multiple, contending priorities simultaneously; must work well under pressure, be flexible, and meet deadlines
• Excellent communication (written, verbal), presentation and documentation skills and high EQ.
• Energetic person with a drive for results, accountable, with a great attitude, and is a team-player; self-starter with high degree of initiative, urgency, and follow through
• Willing to go the extra mile with a proven work ethic; self-directed and resourceful with the ability to deal with conflict and drive to solution
• Ability to handle ambiguity effectively and oversee multiple projects at once
• Ability to manage a large number of people on a variety of programs
• A highly passionate person who cares deeply about delivering improved surgical solutions to patients and has a proven ability to coordinate the efforts of talented people.
• Work with all phases of the product or software development lifecycle including idea generation, concept development and testing, design, implementation, validation, and transfer
• Working knowledge of engineering, product strategy and business management
• Experience in studying tradeoffs between product desirability, feasibility, and viability

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.