Senior IT Systems Engineer

Included Health is looking for a Senior IT Systems Engineer to be a part of our Digital Workplace Engineering team. You will be a partner in the design, implementation, and management of our identity systems portfolio. You will work with their IT peers and important partner teams such as Operations, Cyber Security, Compliance, Product, Engineering and HR.

In your past, you will have demonstrated previous success in similar roles in growing, security-first, environments and you are currently passionate about AI, automation, scripting, and building infrastructure as code. You have exceptional creative problem-solving skills and showcase a user experience and security oriented mindset.

You will need to be a motivated, and experienced systems engineer with strong expertise in Okta, Terraform, Infrastructure as Code, and GitHub, who shares our passion and wants to be a part of an execution-oriented team. This is a remote role reporting to the Sr. Manager, Digital Workplace.

• Partner across the organization and the business to identify and resolve issues related to IT systems and integrations
• Manage business critical systems and SaaS applications. This includes apps such as Okta, Google Workspace, Slack, Jamf, and much more
• Work directly with vendors and partner companies to implement both inbound and outbound SSO integrations with Okta.
• Enhance and evolve our IaC landscape starting with Okta Terraform and expanding that to other systems.
• Resolve inefficiencies in workflow and manual process through automation
• Implement technical and process improvements to support a security-first environment
• Produce internal and external documentation around process and workflows
• Partner with the security team to implement security policies and ensure all critical vulnerabilities are patched promptly
• Partner with compliance teams to support governance, risk, and compliance efforts across the IT organization
• Mentor members of IT support team and help with service desk requests as an escalation point
• Build a solution around ideas from start to finish
• Lead the entire lifecycle of complex projects
• Manage multiple work streams and keep them all on course, while maintaining task tracking and informing tools
• Participate in feedback culture with transparency and a desire for authentic work relationships

• 5+ years of relevant work experience
• Hands-on enterprise development expertise with SaaS applications & integrating these services with corporate systems
• Deep experience building and supporting complex integrations and automations for SaaS tooling at scale through API/SDK/CLI usage
• Extensive experience working with infrastructure as code in Terraform
• Excellent written and verbal communication skills
• History of presenting analysis/recommendations in a clear and compelling manner to various audiences (technical peers, managers, business leaders, employees)
• Prior experience working in high-growth, pre-IPO company and/or industry experience in Technology or Healthcare

• Prompt and regular attendance at assigned work location.
• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.
• Capability to work with leadership, employees, and members in an appropriate manner.

Pay:

The United States new hire base salary target ranges for this full-time position are:

Zone A: $128,130 - $180,990 + equity + benefits

Zone B: $140,943 - $199,089 + equity + benefits

Zone C: $153,756 - $217,188 + equity + benefits

Zone D: $166,569 - $235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

-----

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.