Tellica Application Analyst

Job Description:

o This position is responsible for managing the administrative, financial, and clinical information systems integral for Tellica Imaging. The incumbent will solve complex problems, improve the alignment of information systems with workflow, and identify ways to enhance Tellica Imaging's information systems landscape. The incumbent will develop operating procedures, workflow diagrams, and other documentation to support caregiver, provider, and patient use of systems. This role will be pivotal to the implementation, training development, and adoption process of information systems. The incumbent will configure Tellica Imaging's information systems to ensure the delivery of safe and effective patient care, designing solutions to achieve strategic, clinical, and operational goals, while adhering to industry best practice.



Job Specific

• This role is partially remote, applicant needs to be located in the Wasatch Front area, required to be in office once per quarter.
• Flexible Schedule- Monday - Saturday 7am -7pm with some hours being late days/urgent work needs.

Job Essentials

• Work with end users to solve complex problems, troubleshoot incidents, and answer questions.
• Analyze issues to identify recurrence of potential problems in need of root-cause resolution.
• Identify enhancements to current information systems for tighter alignment with clinical and operational workflow.
• Ensure applications are functioning effectively to facilitate documentation and deliver excellent patient care at Tellica Imaging.
• Develop standard operating procedures, workflow diagrams, and other documentation to support caregiver, provider, and patient use of systems.
• Observe and understand clinical, operational, patient, and provider workflow to help design systems that facilitate documentation and clinical decision-making.
• Design and configure changes to Tellica Imaging applications to ensure the delivery of safe and effective patient care.
• Proactively and creatively design enhancements to the current application abiding by fundamental healthcare compliance and cybersecurity regulations and industry standards.
• Perform end-user acceptance testing and partner with technical resources to QA Tellica Imaging's information systems.
• Think as an end user to specialize in solving user-interface design, workflow, and implementation problems.
• Develop and employ a strong inclination for design sensibilities, specifically an eye for detail, flow, and usability of application systems for users.
• Design, develop, document, and configure information systems compliant with programming best-practices.
• Develop realistic digital prototypes used to guide design decisions.
• Foster a culture of continuous improvement by iterating on existing solutions for increased efficiency and effectiveness.
• Work independently with experience making decisions to achieve business goals while adhering to industry best practice.

Preferred Qualifications

EDUCATION: Bachelor's degree is preferred in information technology, healthcare, business, or related field.

Additional relevant experience may substitute for lack of education upon Supervisory and HR approval

EXPERIENCE: Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.

Requirements

• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to preform work
• Demonstrated strong written and oral communication skills in English in a technical or healthcare environment.
• Demonstrated experience using and configuring clinical information systems in healthcare, preferably in an imaging setting, to ensure the delivery of safe and effective patient care.
• Experience in designing workflow and solutions to achieve strategic, clinical, and operational goals while adhering to industry best practice.
• General experience with quality assurance and user acceptance testing.
• Understanding of programming and UI/UX fundamentals.
• Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users, and others.
• Demonstrated interpersonal skills.
• Self-motivated and directed.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Physical Requirements:

Location:

Tellica Salt Lake City

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$32.10 - $50.57

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.