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Research and Development Lab Associate

This Lab Associate position is an opportunity to be a member of the Clinical Research Rapid Assay R&D organization based in the North Grafton Reference Lab. In this position, you will be supporting research projects that enhance the ability of veterinarians to provide advanced medical care throughout the United States and over 175 countries worldwide.

IN THIS ROLE:

This position reports up through our R&D Line of Business.  You will be working at IDEXX's North Grafton, MA veterinary diagnostic laboratory.

The Sample Acquisition department is a division of IDEXX's R&D Clinical Research Team. Sample Acquisition embeds employees in Reference Laboratories throughout the United States. The purpose and focus of these embedded employees are to support the needs of Scientific Research Teams based within IDEXX’S Corporate Headquarters in Westbrook Maine. Currently, Sample Acquisition provides 90% of all the samples used in development for both Market Products as well as Future Products.

The best way to describe this position is that individuals are each assigned and working on specific tasks that contribute to the completion of a larger goal. One of the best things about working in a fast-paced research environment is that each day is a little bit different.

Some of our regular daily tasks include:

Collecting samples from the cold storage, data entry in Excel workbooks, compiling project data, tracking project progression, and preparing samples for shipment to collection teams.

What you'll do:

  • Efficient retrieval of samples from cold storage to propel a variety of research initiatives.

  • Diligent data management including entry, compilation, and progression tracking in Excel workbooks, ensuring high accuracy and consistency.

  • Preparation and coordination of sample shipments, facilitating the seamless flow of samples to collection teams.

  • Maintain active and constructive communication within the team, promoting a culture of openness and continuous improvement.

  • Collaborate across teams, recognizing the interdependencies and collective efforts towards shared successes.

  • Engage actively in strategic meetings to tackle complex collections and tasks, contributing valuable insights.

What you need to succeed:

  • A 2-year degree as a minimum educational requirement; a 4-year degree is preferred.

  • Technical acumen, particularly in laboratory practices and Excel, is critical for success in this role.

  • Must be reliable – attendance is an essential function of the position

  • Ability to have flexibility with scheduling dependent on specific project needs

  • Ability to read and interpret documents such as safety rules, standard operating procedures (SOPs), material safety data sheets (MSDSs), operating and maintenance instructions, government rules and technical procedures

  • Ability to prioritize and multi-task

  • Strong initiative and follow through

  • Attention to detail

  • Ability to work independently and as a team contributor

  • Must demonstrate a high level of customer service

  • Adaptability to a dynamic, high-velocity work environment, with a focus on productivity and efficiency.

  • Unwavering dedication to accuracy, safety, and quality standards.

  • Competency in understanding and adhering to Standard Operating Procedures (SOPs), with an emphasis on safety and quality guidelines.

  • Computer literacy, particularly in data entry, with a preference for candidates with Excel proficiency.

  • Exceptional organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.

  • Strong customer service orientation, underscoring the importance of stakeholder satisfaction.

Team Structure and Support:

You will be part of a robust leadership framework that is strategically designed to cover strategic planning, procedural integrity, and logistical coordination. This approach promotes a cooperative work atmosphere, ensuring that each member's specialized skills are recognized and effectively utilized to enhance the team's overall performance.

SCHEDULE:

  • Hourly rate: $21.88/hr

  • This is a full time (40 hour/week), day shift position, with scheduled shifts

  • Monday-Friday, 8 hour shifts, hours yet to be determined.

  • The shifts and hours may vary slightly depending on business needs.

  • Reliable and dependable attendance is an essential function of the position.

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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To be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock.

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CULTURE VALUES
Customer-Centric
Mission Driven
Diversity of Opinions
Inclusive & Diverse
Work/Life Harmony
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 19, 2025
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