Healthcare Insights Management Director - Clinical Enterprise

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

The Insights Management Director will serve in an instrumental role building and delivering on Huron’s Insights Management initiatives. Within this role, the individual will support the continued advancement of the data analytics process while providing healthcare clients with comprehensive insights to understand their performance and opportunities for improvements. We seek to provide insights to ensure quality, identify impactful areas for enhancement, and provide tactical next steps for improvement.

Performance Improvement Analytics is unique as it combines a technology enabled analytics platform with an operational understanding to interpret the data. In addition to very strong technical skills, this position requires critical thinking, attention to detail and strong interpersonal skills. This role will require you to perform analysis to assess quality and meaning of data and leverage advanced techniques to identify patterns and trends. Identified insights will then guide our clients to take appropriate and meaningful actions to address their operational pain points. You will need to demonstrate patience and curiosity as clients and internal stakeholders engage you to understand and act on the insights you provide.

RESPONSIBILITIES:

• Extract and analyze data from Huron’s analytics platform to identify patterns and related trends to synthesize data into information
• Perform advanced data exploration and interpretation to research metrics from data across multiple sources to enable comparisons across data sets
• Build data visualization tools, dashboards and reports
• Identify areas of opportunities, levers, and actionable strategies to address
• Continually identify new next generation metrics and insights to be built into the analytics platform
• Perform data mapping, standardization, validation and quality assurance, ensuring highest standards of data integrity throughout the data collection to reporting pipeline
• Define and monitor comparability across multiple organizations (aka cohort comparisons or benchmarking) in alignment to industry best practice standards and peer groups
• Query data to answer internal or client questions
• Coordinate with functional and technical resources to implement and support new technologies and processes. Enhance the analytical/reporting performance of the Insights Management team and Huron in the service of its clients.

CORE QUALIFICATIONS:

• Bachelor's degree (BS, BA) required / preferred areas of study include Health Care Informatics, mathematics, statistics, finance, technical or health care analytics related discipline or equivalent experience
• 8-10 years of relevant experience in healthcare
• Proven analytical skills particularly with large, comprehensive data sets
• Proven critical thinking skills in both data collection and complex analysis; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement
• Ability to apply proven methodologies and best practices to unique client situations; skilled at collaboration with project team members and client stakeholders to identify opportunities for improvement
• Demonstrated ability to communicate ideas clearly and concisely to internal and client stakeholders, including complex, technical information, with a strong attention to detail
• Extensive hospital department leadership experience in roles that focus on hospital department operations, patient throughput optimization, value based care, or other industry experience
• Team leadership experience including development, team building, coaching/mentoring, and performance management  
• Role is predominantly remote, with expectation of up to 15% travel for internal or client meetings
• US Work Authorization required

PREFERRED QUALIFICATIONS:

• Experience with comprehensive healthcare data sets (claims, payroll, financial performance, clinical, or other related healthcare data)
• Recent healthcare consulting, analytics, and/or technical experience in a team-based professional services environment
• Relevant operations experience supervising a hospital department, medical group, faculty practice environment, physician enterprise, and/or team-based projects with a focus on use of analytics to enable and track performance improvement initiatives

REQUIRED SKILLS/COMPETENCIES:

• Advanced knowledge of MS Office programs and tools including PowerPoint, Word, Excel
• Demonstrable experience in advanced data analysis / visualization tools (Tableau, QuickSight, Power BI, etc.)
• Demonstrated ability to prioritize and balance multiple priorities and projects
• Demonstrated ability to deliver a high level of customer satisfaction
• Demonstrated experience in issue resolution
• Demonstrated experience in systemic and logical approach to problem solving
• Working both autonomously, and collaboratively with others, with limited supervision and with the ability to navigate in uncertainty
• Strong written communication and documentation skills to create and edit internal and client deliverables that are succinct, articulate, and meet Huron’s standards of quality
• Exceptional organization and time management skills to manage multiple priorities at once with fast-paced turnaround times

The estimated base salary range for this job is $170,000 - $215,000.  The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy.  Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $212,500 - $290,250. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level

Director

Country

United States of America