Restaurant General Manager
Position: General Manager
Location: St. Thomas, U.S. Virgin Islands
About the Company
An established and growing hospitality and gaming group in the U.S. Virgin Islands with a diverse portfolio of video gaming lounges, beachside restaurants, and entertainment venues. The company is expanding its footprint with a new concept in Red Hook Hill, St. Thomas, an immersive Cuban-inspired dining and nightlife experience paired with video gaming and slots.
About the Position
We are seeking a seasoned General Manager to lead the pre-opening and daily operations of a vibrant Cuban cuisine restaurant with a nightlife and gaming component. The venue will be located in a prime waterfront location in Red Hook Hill and will feature approximately 3,500 square feet of indoor dining space, an expansive outdoor deck, and a mezzanine level.
This is a high-impact leadership role reporting directly to the group’s Director of F&B Operations and CEO. The General Manager will be instrumental in launching and operating a destination venue combining authentic Cuban cuisine, live entertainment, and regulated video lottery gaming.
About the Job
The General Manager will oversee all aspects of the pre-opening and opening phases as well as day-to-day operations post-launch. Key responsibilities include:
Leading the pre-opening process
Developing SOPs, operational workflows, and service standards
Hiring, onboarding, and training all FOH and BOH team members
Setting policies, procedures, and venue-specific protocols
Coordinating with vendors, contractors, and group departments
Full P&L accountability, budgeting, and financial reporting
Staff scheduling, development, and performance management
Ensuring high levels of guest experience and service delivery
Overseeing entertainment, music programming, and event execution
Managing inventory, compliance, and gaming operations coordination
What You Will Need
U.S. Resident or Green Card Holder (requirement for employment)
Minimum 2 years as a General Manager in a casual or upscale restaurant with nightlife/music/entertainment elements
10 years total experience in restaurant or F&B operations
Experience with Cuban cuisine is a strong advantage
Proven pre-opening and restaurant launch experience preferred
Demonstrated ability to manage P&L, cost controls, and operations
Diploma or degree in Hospitality Management or a related field
Stable work history with verifiable references and background checks
Strong leadership, communication, and guest engagement skills
What You Get
Salary: $100,000 gross per annum
Performance-based incentives/bonus structure
Company-provided housing for up to 6 months
Medical insurance coverage
Joining flights from your current U.S. location
Relocation assistance to St. Thomas
Average salary estimate
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