Agile Delivery Manager

About Neon One

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.

About the Role

The Agile Delivery Manager at Neon One leads and manages a team of talented Scrum Masters, driving the adoption and maturity of Agile practices to ensure predictable, high-quality delivery. This role balances people management, practice leadership, and tactical execution to ensure both team and departmental success. The Agile Delivery Manager works collaboratively with other functional managers and stakeholders to align agile delivery practices with business objectives and supports the team in resolving complex impediments, promoting a culture of continuous improvement, and fostering professional growth.

The expectation is that this person will divide their time between management and operating as a hands-on Scrum Master for one to two teams, with the percentage of time spent in each area dependent on the number of direct reports.

Key Responsibilities

Coaching and Managing:

• Provide hands-on coaching to multiple software development teams in all aspects of Agile, including Scrum, Kanban, and other lean-agile practices.

• Manage a team of Scrum Masters and aid in their goal setting and development.

• Coach leaders and managers in the behaviors and mindset shifts required to support successful Agile teams.

Team Facilitation & Delivery (as Scrum Master):

• Act as the dedicated Scrum Master or Agile Project Manager for one to two teams, guiding them to successfully deliver value.

• Facilitate all Scrum events, including Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, ensuring they are positive, productive, and achieve their objectives.

• Actively identify and remove impediments that are blocking the team's progress.

• Partner closely with the Product Owner to ensure a healthy and well-managed product backlog.

Training and Facilitation:

• Develop and deliver engaging training workshops and materials for teams and stakeholders on Agile fundamentals, advanced topics, and role-specific skills.

• Facilitate key collaborative events such as release planning, story mapping workshops, and value stream mapping sessions.

Agile Transformation and Improvement:

• Conduct assessments of team and departmental Agile maturity, creating a roadmap for improvement and executing on that roadmap.

• Identify, escalate, and help resolve systemic impediments that are beyond a single team's ability to influence.

• Partner with leadership to shape and promote an environment that enables Agile teams to thrive.

Metrics and Continuous Improvement:

• Guide teams on the use of meaningful Agile metrics (e.g., Cycle Time, Throughput, Flow Efficiency) to drive data-informed decisions and self-correction.

• Promote a culture of relentless improvement by encouraging experimentation and learning from both successes and failures.

Must-Haves

• 5+ years in software development environments, including SaaS.

• 3+ years as an Agile Coach or 5+ years as a multi-team Scrum Master.

• Proven experience managing Scrum Masters.

• Demonstrated success as a hands-on Scrum Master for multiple teams.

• Deep knowledge of Agile frameworks (Scrum, Kanban, Lean).

• Builder mindset and eagerness to create scalable Agile processes.

• Strong facilitation and coaching skills across multiple team levels.

• One or more certifications: CSP-SM, PSM II/III, ICP-ACC.

• Passion for nonprofit technology and mission-driven work.

Great-to-Haves

• Experience with scaled Agile (SAFe, LeSS, Nexus).

• Familiarity with DevOps, CI/CD, or TDD.

• Advanced Agile coaching credentials (ICE-AC, CEC).

• Background in organizational change management.

  
  

Why Join Neon One?

At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.

Benefits and More

• Unlimited paid time off.

• Comprehensive health plans (medical, dental, vision).

• 401(k) with up to 3.5% company match.

• Paid parental leave after one year.

• Company-paid life insurance and long-term disability.

• Pet insurance.

• 11 company holidays.

• Paid sick time and a monthly paid volunteer day.

• Medical and dependent care flexible spending accounts.

• Fully remote workplace.

  
  

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.

Connect with us and learn more:
Neon One on LinkedIn
HighlightTA on LinkedIn