Menu System Specialist

Responsibilities

Healthcare Services Group (HCSG) is currently seeking to fill the position of Menu System Specialist to join our growing Corporate Team in Bensalem, PA.

This hybrid position reports to the Corporate Nutrition Manager and collaborates with the Corporate Office and Operations teams to support and optimize the functionality of the menu management and analysis software. The Menu System Specialist position is a combination of program administration, quality assurance/process improvement and clinical/operational support services work, bridging the gap between culinary operations and the tools used to manage and deliver menu related information. The Menu System Specialist must work well in a team-oriented environment, maintaining a strong focus on customer service while effectively adapting to changing priorities.

Who We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, anddietitian services within the healthcare market. For more than 45 years, we have provided essentialservices to thousands of healthcare communities nationwide. As one of Americas Most TrustworthyCompanies, we put our collaborative values to work with empowerment and developmentopportunities for team members at every level.

Position Summary

• Utilize the menu management and analysis software to generate, maintain, and update menu cycles.
• Ensure consistency throughout the menu management and analysis software database by maintaining menus and food items in accordance with corporate standards.
• Support the bi-annual menu review process for each assigned division.
• Identify and resolve issues related to the menu system, working with vendors and internal teams to find solutions.
• Work with stakeholders to understand their needs and translate them into clear technical requirements for vendor partners.
• Generate, review, and distribute menu reporting, including but not limited to, Week-at-a-Glance, diet extensions, and nutrition analyses.
• Support the operational team by resolving Helpdesk tickets assigned to the department.
• Provide menu management and analysis software training and troubleshooting support, as necessary, via screen share, remote meetings, and/or phone support.
• Conducts systems audits, as directed.
• Updates Intranet site to include all related training and instructional material for Dining and Nutrition Services Department.
• Support the development of promotional menus for themed meals and national food days.
• Participate in meetings, committees and other related work groups.
• Work on special projects, as needed.

Qualifications

• Bachelor’s degree in Nutrition, Dietetics or related field.
• Experience in Food and Nutrition services preferred.
• Strong understanding of menu management software and its functionality.
• Menu writing experience preferred.
• Excellent computers skills, including Microsoft Office products; ability to learn and master new software programs required.
• Ability to plan, organize, and prioritize work flow to deliver results and complete assignments within deadlines, with a limited amount of direct supervision, and oftentimes managing multiple priorities.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical thinking skills.
• The ability to work under pressure within a team and independently.
• Effective interpersonal skills in relating with peers, management and internal customers.

Additional Requirements:

• Must be able to see and hear.
• Must be able to stand and sit for extended periods of time.
• Must be able to speak, read and write to communicate effectively with partners.

What We OfferHCSG offers a comprehensive array of benefits to support our associates and their family's health andwell-being. Our goal is to promote welfare and health and enhance our associates; and their families;overall quality of life.

• Complimentary Health Benefits-  Free telemedicine and Prescription Drug Program
• Paid Time Off - Paid holiday and vacation days.
• Health Plans - An array of medical, dental, vision, and other supplemental health insuranceofferings.
• Employee Assistance Programs - FREE access for employees and their families for health,financial, and family services to support our employees; welfare and mental and physicalhealth.
• Employee Recognition Programs - We strive to recognize employees who live out ourCompany Purpose and are committed to #GoingBeyond for our Client, Resident, and EmployeeCommunities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as acharitable employer-sponsored disaster relief organization to provide emergency, hardship,and disaster assistance, to HCSG employees and their dependents or family members.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

Bensalem OfficeLocated on the bustling Street Road near I-95 and Parx Casino, the HCSG headquarters office standsin a central hub that suits both metro and city commuters. With dozens of dining options, grocerystores, and necessity stores, this Bensalem, PA, location offers convenience for all team members.Within the office, you’ll enjoy the following during your visits:

• Updated office space with diverse independent workspaces to promote creativity.
• Complimentary beverages, including Starbucks Coffee offerings, Keurig, Cola products, andvarious juices.
• Team events, including holiday parties, company picnics, anniversary celebrations, and more!

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Our Commitment to Diversity and Inclusion

We are committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.