GRC Service Engagement Manager- Remote (Anywhere in the U.S.)
Skills
- General GRC program knowledge
- Familiarity with security frameworks (NIST CSF, ISO 27000 series)
- Understanding of compliance frameworks (PCI, CMMC, HIPAA)
- CRM proficiency and pipeline management
- Project management and multitasking across concurrent initiatives
- Strong oral and written communication
- Basic KPI/metrics analysis and reporting
- Sales enablement and pre-sales support experience
Responsibilities
- Provide pre-sales triage support for the GRC services portfolio and qualify incoming leads
- Work in CRM to review new tickets, assign to GRC team leads, and maintain ticket SLAs
- Manage and help clean the GRC sales pipeline, reviewing stale proposals older than 6 months
- Coordinate with account executives to validate requirements, contacts, and pipeline data
- Enable account executives through outreach and education on GRC services and value props
- Review and report on GRC metrics/KPIs and provide regular updates to practice leadership
- Gather GRC case studies and customer testimonials for sales support
- Provide ad hoc pre-sales support and process improvement recommendations to leadership
- Establish and maintain relationships with regional and information assurance personnel
- Prioritize and deliver autonomously in a fast-paced, remote environment
Education
- Bachelor's degree in Information Security, IT, Business, or related field preferred
- Relevant professional certifications preferred (CISSP, CISM, CISA, CRISC)
- Ongoing professional development in GRC frameworks and methodologies
Benefits
- Remote-first workforce (U.S.-based)
- Medical plan options (Zero-deductible PPO or HDHP with HSA) with employer contributions
- Dental insurance with employer-paid employee premiums
- Flexible Time Off (FTO) and 12 corporate holidays
- Mobile phone and home internet allowance
- Retirement plan eligibility after 2 months (open enrollment)
- Pet benefit option
- Opportunities for mentorship and career growth at a fast-growing company
Average salary estimate
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