Software Engineer 3 - job 1 of 3

The Company

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The Software Engineer three role at Granicus is for developers early in their careers who are looking for a fun, supportive, and fast-paced environment to grow their skills and contribute code to production systems.  The Software Engineer three role will be expected to take on leadership roles in the maintenance of automation test suites, and they will be tasked to work on production code as well.  All Granicus Software Engineers are expected to contribute to the broader Granicus technology organization in the deployment and support of these applications in higher environments.

What Your Impact Will Look Like

• Collaborate with product management and business stakeholders to deliver SaaS based solutions.
• Communicate and work effectively with others to create great high quality software.
• Proactively improve our processes and the design and architecture of our products.
• Drive innovation by coming up with new product ideas.
• Perform technology and feasibility studies
• Design solutions that are highly secure, performant, scalable and highly available.
• Come up with technical solutions to complex problems and push them through to implementation. 
• Troubleshoot and fix production issues related to deployments, networking, configuration, databases, performance, stability, security, application logic, etc  
• Help team members solve complex/urgent problems.
• Mentor and provide technical training to team members. Help train and onboard new hires.
• Champion the development team’s core values

You Will Love This Job If You Have

• Expert level knowledge of Ruby & Rails, PHP or .Net and related frameworks
• Proficient in cloud technologies and developing solutions on cloud.
• Proficient in web application development using ReactJS, NodeJS and related web technologies.
• 4+ years of experience developing, testing, shipping, and supporting production-quality SaaS based web applications
• Write clean, maintainable, and efficient code while adhering to coding standards and best practices.
• Conduct code reviews to ensure code quality and provide constructive feedback to team members.
• Troubleshoot, debug, and resolve software defects and issues in a timely manner.  
• Expert-level knowledge of React, Java Script, and related web technologies
• Expert-level knowledge of Ruby and Ruby on Rails
• Strong experience developing unit tests, integration tests, E2E tests, load/stress Strong experience with relational databases (MySQL, PostgreSQL, MS SQL)
• Knowledge of front-end technologies such as React and JavaScript.
• Strong understanding of AWS services, including S3, Lambda functions, EKS and DynamoDB.
• ​Willingness to be part of a team driving a culture of AI-first thinking to enhance speed, automation, and transformation. 
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with excellent problem-solving skills.
• Experience working in Agile development environments.
• Proficient in using version control systems, such as Git.
• Willingness to stay updated on industry trends and continuously improve skills.

About Us

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

 

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

 

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

 

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Costa Rica-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Private health, vision, dental and life insurance – Comprehensive coverage for you and your family.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family

• Paid Parental Leave - For both birthing and non-birthing parents.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.