Front Office Assistant - job 1 of 3
Company Description
Our mission at Comfort Dental of Clinton is to create patients for life through patient service, modern technology, office efficiency and patient education. As we build strong and lasting relationships, we work together with our patients to optimize their experience and ensure the best results in oral health. The team at Comfort Dental of Clinton is dedicated to patient care. Together they have over 100 years experience in the dental field and each bring a unique addition to a well rounded office.
To learn more about our office, check out our website here: https://www.smileclinton.com/
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Schedule : Monday 8-5, Tuesday 8-5, Wednesday 9-5, Thursday 11-6:30, F 7-2
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
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