Operations Manager - VHV

Client: VHV

Position Title: Operations Manager

Website: www.vhv.com

Location: Winooski, Vermont

Reports to: President

Anticipated hiring range: $130,000 - $140,000

About VHV

At VHV, everyone works for one another.  VHV is 100% employee-owned, which means the organization is made up of many owners, but more importantly, one collaborative team.  When you join VHV, you work for a company that is invested in people, teamwork, integrity, continuous improvement, and safety.  You also work for a nationally recognized mechanical contractor that provides highly innovative solutions for customers.  Providing that level of service for 75 years has earned VHV a reputation for superior quality throughout the Northeast.  VHV has offices in Winooski, Vermont with additional offices in Littleton and West Lebanon, New Hampshire.

Our Core Values:

• Hire, Promote, Reward, Repeat

Our Core Focus:

• Know & Do What’s Right
• Committed to Improvement
• Team Focus

How We Work: EOS + Continuous Improvement:

VHV operates on the Entrepreneurial Operating System (EOS), with a focus on:

• Vision
• Process
• People
• Issues
• Data
• Traction

This framework helps our team stay aligned, accountable, and continuously improving. 

Position Overview

This is an ideal role for a strong leader who is growth oriented and has high standards for quality and excellence. Company-wide alignment with the Entrepreneurial Operating System (EOS) and continuous improvement have put VHV on a strong growth trajectory, and the organization seeks an Operations Manager who is eager to align with EOS and contribute to the team and organization’s success. VHV is looking for an Operations Manager who can align, scale, and lead through others; someone who puts team over self and has well-developed emotional intelligence.

The Operations Manager is responsible for directing and managing the activities of the Construction Division by implementing policies and procedures to achieve overall objectives with the goal of ensuring maximum operating results.  Typical responsibilities include but are not limited to the management of the Construction Operations Department by analyzing and managing operational and financial risks, overseeing the efficient allocation of workers, ensuring project budgets are being achieved, recruitment and professional development of staff.  Construction experience is preferred, but we welcome exceptional candidates with strong leadership and operational expertise from other industries

Essential Roles and Responsibilities:

• Lead, Manage, and Hold Accountable (LMA) all construction operations team members, ensuring alignment with VHV’s Core Values and company objectives.
• Own the execution of all construction jobs, ensuring projects are delivered on time, on budget, and to VHV quality standards.
• Drive profitability of construction operations by managing budgets, cost controls, labor productivity, and material/equipment utilization.
• Forecast and allocate resources (labor, materials, equipment) in collaboration with project managers, field operations manager, and fabrication shops.
• Oversee field operations and support functions by leading the VDC Manager, Field Operations Manager, Senior Project Manager, Purchasing, and Sheet Metal & Piping Fabrication Shops to ensure alignment, efficiency, and quality across all construction projects.
• Implement and improve operational processes to increase efficiency, quality, safety, and compliance with VHV policies and applicable regulations.
• Develop and grow leaders within construction operations through coaching, feedback, and professional development planning.
• Collaborate with leadership (including Sales/Business Development and the Leadership Team) to align operational execution with company goals and long-term strategy.
• Ensure proper employee performance management by addressing behavior or performance issues promptly through verbal or written discipline and timely reporting to HR.
• Foster and protect a respectful, harassment-free, and inclusive work environment that complies with VHV policies and all applicable state and federal regulations.

Education, Experience, and Skills

• Bachelor’s degree in Engineering, Project Management, or Operations Management preferred.
• Five plus years of experience in in senior management and/or a leadership role.
• Experience in the mechanical/HVAC industry, construction, or related field is a plus.
• Proficient computer skills and understanding of related software programs.
• Experience in management and supervision of staff.
• Experience being a mentor for subordinates and assisting in their development.
• Ability to quantify and track productivity and to identify and introduce measures for improvement.
• Ability to multitask and strategize in varying situations.
• Commitment to VHV’s Core Values: Know & Do What's Right, Committed to Improvement, and Team Focus

Gallagher, Flynn, & Company, LLP has been retained to conduct this search. Interested candidates may apply by sending a resume and cover letter to Mike Smith, Strategic HR Business Advisor, at [email protected]. While we appreciate all interest in this exciting opportunity, only candidates most closely aligned with our search will be contacted.

Disclaimer: What is listed above is representative of the position's responsibilities but is not meant to be an exhaustive list. Responsibilities may change during employment at the company's discretion. Gallagher, Flynn & Company, LLP, and our client do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors.