Senior Manager, External Reporting & Technical Accounting

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. 

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. 

Fresh vision. Real impact. Come build it with us.

Are you passionate about precision, process, and purpose? Freshworks is looking for a Senior Manager, Financial Reporting & Technical Accounting to help shape how we tell our financial story to the world. 

In this high-visibility role, you'll lead SEC reporting, guide complex accounting decisions, and partner with cross-functional teams to ensure our filings reflect both accuracy and innovation. If you love digging into the details and driving continuous improvement, this is your chance to make a big impact at a fast-growing SaaS company. 

What You'll Do

• Own the full SEC reporting process (10-Ks, 10-Qs, proxies, and other filings), ensuring timeliness, accuracy, and compliance 
• Partner with leaders across Treasury, Legal, Tax, and Investor Relations to advise on accounting impacts of M&A, equity, and executive comp
• Provide expert guidance on technical accounting issues and emerging standards 
• Drive automation, process improvement, and best practices across reporting
• Support SOX 404 compliance and maintain strong internal controls 
• Contribute to month-end close and external audit activities

Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. 

• 8+ years of accounting/finance experience, including Big 4 experience 
• Deep knowledge of U.S. GAAP and SEC reporting standards 
• Strong communicator who can simplify complex concepts for non-accountants 
• Hands-on experience with Workiva, XBRL, SOX 404, and advanced Excel skills 
• Bachelor's degree in Accounting, Finance, or related field 
• Active CPA preferred but not required 

Why Freshworks

At Freshworks, we're reimaging how businesses connect with customers and employees. You'll join a collaborative, high-impact finance team that values innovation, accuracy, and curiosity. 

This is your chance to own key reporting processes, partner with senior leaders, and help shape the financial backbone of a global tech company.  

The annual base salary range for this position is $161,200 - $230,000. This role is also eligible for a target bonus. 

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.