Business Continuity Advisor

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Continuity Advisor

What does a successful Business Continuity Advisor do at Fiserv?

As a Business Continuity Advisor for FIG (Financial Institutions Group) at Fiserv, you will be responsible for developing and implementing disaster recovery and business continuity plans to ensure the resilience of our financial services solutions. In addition to this, you will also lead project management activities, utilize data analytics for decision-making, and create comprehensive reports to support disaster recovery strategies

You will develop, maintain, and enhance disaster recovery and business continuity plans for FIG products and services as well as conduct risk assessments and identify vulnerabilities in processes, systems, and infrastructure.

In addition you will collaborate with cross-functional teams to establish recovery strategies aligned with business needs and support project management efforts related to disaster recovery initiatives, ensuring timely completion and delivery of projects.

What you will do:

• Utilize data analytics to assess recovery capabilities, identify trends, and optimize disaster recovery plans
• Test and validate disaster recovery plans to ensure effectiveness and compliance with regulatory requirements.
• Create detailed reports on disaster recovery metrics, key performance indicators, and recovery progress
• Maintain documentation of recovery procedures, policies, and control mechanisms
• Provide support during crisis situations, including activating recovery procedures and coordinating recovery efforts
• Train staff on disaster recovery protocols and ensure organizational readiness for emergencies
• Monitor industry trends and best practices in disaster recovery and integrate new methodologies as needed
• Participate in audits, reviews, and assessments related to disaster recovery and business continuity

What you will need to have:

• 6+ years of experience in disaster recovery planning, implementation, and testing
• 6+ years of experience in a similar role in the risk & control space
• 2+ years of experience in data analytics tools to analyze recovery data and drive decision-making
• 2+ years of experience in reporting to create comprehensive reports on recovery metrics and progress

• 2+ years of Project management skills with the ability to lead initiatives and cross-functional teams

• Bachelor’s degree in IT, Business Continuity, Risk Management, or a related field, or an equivalent combination of education, work, and military experience

What would be great to have:

• Certification in Disaster Recovery (e.g., CBCP, ABCP, DRCE) is preferred
• Knowledge of regulatory requirements and industry standards related to disaster recovery

Important info about this role:

• We’re better together! This role is fully on-site
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

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Salary Range

$87,000.00 - $146,400.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.