Job Description
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact together–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?
About the Team:
We are the Oracle GFS team, responsible for managing Capital Markets Infrastructure Oracle databases. Our team provides 24x7 support for Oracle platforms, covering from support application development teams to production operations and infrastructure management across global environments.
Job Description:
This is an advanced technical role that requires a strong Oracle development background, including expertise in SQL tuning, partitioning, schema and sequence design, and hands-on experience managing production technologies such as Exadata, Oracle RAC, Data Guard, Korn, and Perl scripting to maintain ‘home grown’ scripts. The ideal candidate will have a Development DBA background and be comfortable collaborating with development teams to drive solutions and implement changes. A solid foundation in both development and production support is essential, as the role involves a blend of development tasks—focused on design, troubleshooting, and performance—and production operations, including on-call support. The candidate will work closely with teams such as Unity and Global Plus to ensure proper validation and control before any scripts are executed in the production environment.
General Duties & Responsibilities:
•Support the application development lifecycle by ensuring that database structures are designed and optimized to meet the needs of the application. This includes tasks such as database design and modeling, SQL query optimization, and providing support for testing and debugging. They work closely with developers to review SQL code, ensure efficient data access methods, and maintain documentation of database designs and procedures.
•Meets commitments and provides excellent customer service at all times with internal and external clients.
• Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
• Ensures issues resulting in customer outage is escalated appropriately through CIO management.
• Assists application groups with design development that meet current and future business requirements:
• Participates in logical design process of strategic projects and responsible for the physical design/implementation.
• Provides specific direction on infrastructure design to support applications.
• Participates as a member of development support team on projects.- Follows and meets project timelines and deadlines.
• Provides maintenance of physical database:
• Creates physical database objectives following established standards and processes employed by database team.
• Enforces database standards and follows up on inconsistencies.
• Performs routine reviews of databases and systems to ensure acceptable levels of performance.
• Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.
• Works with capacity planning, operations, application developers and other CIO teams on database performance and access issues.
• Provides 24/7 support of production database environments.
• As primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.
• Implements backup/recovery procedures to protect integrity of data in database environment.
• Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.
• If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.
Education Requirement:
Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.
General Knowledge, Skills & Abilities:
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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We lift economies and communities by advancing the way the world pays, banks, and invests FIS stays ahead of how the world is evolving to power businesses, across merchants, banking, and capital markets, to outpace today’s fast-changing competiti...
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