Implementation Engineer

Cloud is now one of the biggest business expenses—and one of the hardest to manage.
At Finout, we’re not just shedding light on spend—we’re giving companies the power to make smarter, faster, and more strategic decisions about the cloud.
We’re trusted by brands like The New York Times, Wiz, Elastic, SiriusXM, and Lyft, and backed by top-tier investors with over $85M raised. In just 4 years, we’ve grown to 100+ people across Tel Aviv and New York—and we’re just getting started.
If you’re looking to build something big, solve real problems, and grow fast—we’d love to meet you.

About the Role

We are building out a brand new implementation engineering team to ensure our customers are onboarded to the application quickly and comprehensively. You will play a critical part in ensuring the seamless onboarding of our customers onto our platform post-contract signature. This role is ideal for a technically adept individual with strong problem-solving skills, a customer-first mindset, and a passion for delivering exceptional implementation experiences.

This is a unique opportunity to join a quickly accelerating startup in a hot space and make an outsized impact to the trajectory of the company.

We offer a competitive on-target earnings range of $150,000 - $180,000.

What you’ll do:

• Customer Onboarding:
  Lead end-to-end onboarding—from discovery to go-live—ensuring platform setup aligns with customer goals.

• Platform Integration:
  Support API, cloud storage, and data integrations; troubleshoot technical issues during setup.

• Solution Design:
  Customize configurations and workflows to support FinOps use cases and recommend best practices.

• Project Management:
  Own onboarding timelines and deliverables, serving as the main technical point of contact.

• Training & Support:
  Deliver training, documentation, and post-launch support for a smooth handoff to account management.

• Feedback & Improvement:
  Gather onboarding feedback and collaborate with Product/Engineering on enhancements.

What We’re Looking For:

• 2-3 years experience in a technical implementation or customer-facing role, ideally within a SaaS environment.

• Comfort with AWS, GCP, and Azure administration.

• Strong understanding of APIs, data structures, and integration workflows (e.g., REST, JSON, XML).

• Familiarity with FinOps principles is a plus.

• Excellent project management and organizational skills, with the ability to manage multiple implementations concurrently.

• Strong problem-solving abilities and a proactive approach to addressing customer needs.

• Exceptional communication and interpersonal skills, capable of translating technical concepts to non-technical audiences.

• Experience building and leading customer onboarding in a hyper-growth startup a plus

Our Values

We're a hybrid company with a big vision and a startup soul. If you’re excited to help shape the future of cloud infrastructure and join a team that cares deeply about what (and how) we build—we’d love to meet you.