Community Impact Relationship Manager

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GENERAL FUNCTION:

Cultivate external relationships in the assessment area that contribute to the assigned assessment area Community Reinvestment Act performance and business objectives, including mitigating reputation risk. Implement community development initiatives and collaborate across all banking lines to execute community development service and investment initiatives and Community Reinvestment Act related business development strategies.  Assist the regional community and economic development manager with Community Reinvestment Act assessments by performing non-complex analysis of community development investment and/or service test performance.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank*s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain strong community partnerships to ensure effective execution of community development service and investment activities.
• Implement/manage assigned community development initiatives that align with the banks CRA performance and business objectives, includes remitting accurate performance activities to the community and economic development/market manager.
• Assist in the formation of community development strategies and initiatives to increase community development investment and service test performance.
• Refer Community Reinvestment Act related business opportunities to line of business partners.
• Implement activities associated with regional community development service goals and community and economic development market execution plans.
• Work with internal business partners to ensure engagement of associates in community development investment and community development service/community outreach initiatives.
• Coordinate internal and external community development related events/activities as assigned.
• Participate in joint calling efforts with Line of Business associates as determined by region community and economic development manager.
• Participate in Community Reinvestment Act performance assessment/analysis, includes meetings with line of business associates and preparing written program performance assessments.
• Assist the community and economic development manager in identifying community development qualified service and investment opportunities for the assigned assessment areas.
• Support community development service activities as a representative of Fifth Third Bank in the community, and the assessment of community outreach partnerships that impact Fifth Third charitable investments.
• Play a supporting role in making non profit funding recommendations to the community and economic development manager.
• Represent the bank in the community, projecting a positive image to, includes serving on boards/ committees/taskforces that support low and moderate income communities and attend community events related to Community Reinvestment Act/community development.
• Contribute to the company’s CRA Performance exam rating by ensuring that the service and or investment activities support Low to Moderate Income (LMI) communities.
• Participate in Bancorp Community and Economic Development/ Community Reinvestment Act/compliance training.
• Support the activation of community and economic development sponsorship requests and partnerships

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• 3-5 years experience in implementing Community Reinvestment Act/community development related strategies or initiatives, preferred.
• Knowledge of laws and regulations related to Community Reinvestment Act.
• Knowledge of community development industry/infrastructure, affordable housing and/or other social/human services sectors that contribute to the banking needs of the low and moderate income market segment.
• Banking experience with Community Reinvestment Act related consumer products and services, small business banking and/or community development lending, including Community
• Reinvestment Act qualified tax credit initiatives preferred.
• Ability to analyze Community Reinvestment Act performance and market data as well as prepare rudimentary qualitative and quantitative assessments.
• Project management skills  required to develop and implement project/initiative plans across assigned assessment area(s).
• Effective written and oral communication skills required, with the ability to interface with region employees and leadership as well as community partners and stakeholders.
• Knowledge of Microsoft Office products, Word, Excel, PowerPoint and SharePoint required.
• Ability to work independently as well as with a team, to identify opportunities and solutions that contribute to the bank's Community Reinvestment Act performance.
• Bachelors' degree preferred.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.