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Senior UX Researcher

Federato is an AI-native platform modernizing the insurance policy lifecycle to help underwriters make faster, portfolio-aligned decisions. The Product Design and Research team is building design and research practices to solve complex B2B insurance problems. They are seeking a curious, methodologically versatile Senior UX Researcher to lead mixed-methods research, synthesize insights across data sources, and embed user-centered practices across product, design, and engineering.

Skills

  • 4+ years conducting UX research in product or tech companies, preferably B2B SaaS
  • Methodological versatility across interviews, usability testing, surveys, card sorts, and analytics
  • Experience running research in fast-paced, agile environments and right-sizing methods to constraints
  • Research operations skills including participant recruitment and tool administration
  • Strong synthesis and storytelling skills to communicate insights to stakeholders

Responsibilities

  • Design and run mixed-methods research (interviews, fieldwork, usability tests, surveys) across the product lifecycle
  • Lead discovery and evaluative studies to inform product direction and validate design decisions
  • Participate in design sprints and rapid, iterative learning cycles with product and design partners
  • Synthesize qualitative and quantitative data to produce actionable recommendations for product prioritization and requirements
  • Champion research best practices and help embed a user-centered mindset across cross-functional teams
  • Manage participant recruitment, incentives, and research operations for end-to-end studies

Education

  • Bachelor's degree in HCI, Psychology, Design, or related field, or equivalent practical experience
  • Advanced degree (MA/MS) in HCI, Human Factors, or related field is a plus

Benefits

  • Competitive base salary with stock options, bonus, and benefits
  • Fully remote work and flexible work arrangements
  • Opportunities to shape and scale the research practice
  • Inclusive, collaborative culture with emphasis on learning and feedback
  • Reasonable accommodation offered for applicants with disabilities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Federato
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Will Ross
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Average salary estimate

$140000 / YEARLY (est.)
min
max
$125000K
$155000K

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Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations in the face of issues like the climate crisis, cyber attacks, and social unrest.

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SALARY RANGE
$125,000/yr - $155,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 18, 2025
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