Lead Experience Designer

This role is fully remote. Candidates must be located in the US or Canada

We are Fantasy.

The creative partner behind the world’s biggest digital products, launching the next generation of intelligent experiences. For over two decades, we’ve partnered with industry leaders like Google, Microsoft, Nike, Spotify, and Ford to shape products and services used by billions daily.  

Your Role.

As a Lead UX Designer at Fantasy, you’ll collaborate with multidisciplinary teams to design meaningful, human-centered digital products and services for global audiences. You’ll create experiences that millions of people not only use — but genuinely enjoy.You’ll partner with some of the world’s most forward-thinking organizations, including Netflix, Spotify, Asana, The Academy of Motion Pictures, Dolby, Ancestry, Salesforce, and more. Working across a range of industries and form factors — from automotive and travel to AI and voice interfaces — you’ll help define and deliver exceptional digital experiences.

Key Responsibilities

• Guide and contribute to the design process from concept through delivery, translating complex ideas into clear, actionable design directions.

• Partner with cross-functional teams—including product, engineering, and stakeholders—to create thoughtful, human-centered design solutions.

• Create a wide range of UX artifacts, including sketches, wireframes, specifications, prototypes, scenarios, storyboards, sitemaps, user and screen flows, journey maps, and personas.

• Lead the creation of polished wireframes for complex flows and scenarios, ensuring alignment with strategy and supporting sprint planning.

• Develop and maintain scalable design systems that promote consistency, accessibility, and quality across products and platforms.

• Conduct research and strategy activities such as landscape analysis, heuristic and current-state audits, and opportunity identification.

• Synthesize research findings across user, business, and market perspectives to inform design decisions and product strategy.

• Develop product visions, feature sets, and roadmaps that balance user needs with business goals.

• Lead presentations, workshops, and collaborative sessions with clients and internal partners, clearly communicating design rationale and strategic intent.

• Build trusted, collaborative relationships with clients and teammates through creativity, curiosity, and problem-solving.

• Identify opportunities to improve design processes, team collaboration, and ways of working.

• Contribute to a culture of inclusion, learning, and continuous improvement.

Experience and Skills

• A portfolio demonstrating a range of digital product, service, or systems design work.

• Approximately 7+ years of professional experience in UX, product, or experience design—or equivalent practical expertise.

• Ability to clearly articulate design process and decision-making through wireframes, sitemaps, user flows, prototypes, and documentation.

• Experience leading or contributing to cross-functional teams delivering human-centered digital experiences.

• Strong conceptual, strategic, and systems-thinking skills.

• Experience creating and overseeing complex wireframes, sitemaps, and user flows at multiple levels of scale.

• Experience producing detailed documentation and collaborating with design and development partners to support effective handoffs.

• Familiarity with prototyping and light animation to communicate interaction and intent.

• Experience with research and strategy best practices, and the ability to synthesize insights into clear opportunity areas.

• Strong collaboration, communication, and presentation skills.

• Commitment to inclusive, accessible, and equitable design practices.

Fantasy EOE

Fantasy is an Equal Opportunity Employer. Since 1999, diversity has been vital to our success and ability to create products and services used and loved by millions of people all over the world. We are committed to continually fostering a diverse, equitable, and inclusive workplace.