IT Operations Specialist
Overview
Falconwood is a woman-owned, veteran-owned company providing consultation and programmatic support to Department of Defense Information Technology (IT) initiatives and programs. We provide expert advice and consultation on a diverse range of IT subjects, focusing on acquisition, policy, cybersecurity, engineering, and process development.
The IT Operations Specialist will support our Corporate Headquarters.
Responsibilities
- Provide solutions and support for day-to-day Corporate Operations
- Respond to user inquiries and recommend actions to correct problems
- Set up, configure, upgrade, and maintain all laptops, desktops, and corporate hosting and cloud configurations
- Participate in the integration and support of the telecom system
- Proactively monitor, analyze, and troubleshoot IT issues
- Establish and maintain IT vendor relationships
- Respond to IT support requests from staff related Office 365 cloud and desktop applications
- Manage Microsoft subscription-based products such as O365.
- Provide training sessions covering O365 tools and best practices.
- Troubleshoot and diagnose escalated problems by evaluating multiple options and resolving using the best possible solutions
- Reconcile/Manage Corporate Assets.
- Review software compliance measures based on existing licensing agreements.
- develop processes and procedures to solve complex problems, including analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
- Assist in the procurement of IT equipment, management of the IT asset database, tracking and maintaining accurate inventory records and reorder points
- Participate in projects and work efforts requiring procurement and vendor coordination, such as moves and office remodels. Ensures own deliverables are completed on time and to the expected level of quality.
- Install system-wide software
Pay Range
50k-60k
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Take on a pivotal role at Cloudflare as an ERP Infrastructure Lifecycle Architect, driving innovative infrastructure solutions to support and optimize their new ERP system.
Experienced IT professional needed to deliver expert onsite support and lead technical projects at a premier global law firm based in New York.
Decagon is looking for a Senior Security Engineer to develop cutting-edge detection and response systems safeguarding their AI-driven customer experience platform.
Visa is looking for an Associate Cybersecurity Engineer to enhance its network security monitoring through AI-driven detection and response solutions.
Experienced Business Systems Analyst needed at PNC in Cleveland to support technology applications and improve business processes in access control systems.
An expert Senior DevSecOps Engineer is needed to champion the organization's secure CI/CD pipelines and DevSecOps strategies, focusing on cloud and on-premises environments.
Experienced Security Architect sought to lead and innovate large-scale Splunk SIEM platform solutions and AI-driven cybersecurity automation for a federal agency with Valiant Solutions.
Flexport seeks a Senior Systems Engineer to lead and support key SaaS collaboration and endpoint management platforms, emphasizing security and automation in a dynamic global trade tech environment.
An opportunity to serve as a Security Control Assessor Representative remotely, performing risk assessments and collaborating with stakeholders to maintain strong security postures for government systems.
Aretum seeks a skilled Information System Security Officer to manage and secure federal information systems in a remote, contingent role requiring active security clearance.
Lead and manage Anytime Mailbox’s IT infrastructure and cloud services, ensuring scalable, secure, and high-availability environments in a hybrid remote role.
Support the Department of Veterans Affairs as a remote Microsoft Entra ID Tier 1 System Administrator focused on resolving B2B collaboration technical issues within the Microsoft 365 environment.
Lead enterprise-scale infrastructure design and implementation as Principal IT Systems Engineer at iPipeline, a pioneering software provider in the insurance sector.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
