Transition & Implementation Manager
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Major Duties and Responsibilities
- Define business awarded
- Develop a transition timeline for both business and systems
- Communicate customer's requirements to management
- Document and implement agreed upon procedures
- Manage transition resources, scope, schedule and quality
- Point of contact for customer, sales, management, etc.
- Facilitate the resolution of open issues and minimize risk
- Communicate project status to transition team, sponsors and Branch operations
- Successfully close a transition through a service review (Quality Management Review)
- Significant travel required. (60 -80% on short notice)
Qualifications
- Minimum 4 years of experience in transportation/logistics field
- Background in project management or project coordination
- Strong understanding of supply chain solutions
- Ability to document business process flows
- Familiarity with EDI and its use
- Four year college degree preferred
- Problem solving/analytical skills
- Ability to manage multiple tasks and projects
- Recent project management experience (preferable in the logistics industry)
- Outstanding communication skills including written and presentation
- Excellent leadership skills including facilitation, motivation, negotiation and team-building
- Strong organizational skills, computer skills and general knowledge of supply chain software
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Average salary estimate
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