IS Support Specialist - job 1 of 2
Company Description
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
As an IS Specialist you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch's processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently. You are an integral member of the team that ensures the effective management of technology, systems and keeps us operating efficiently.
Major Duties and Responsibilities
- Execute Regular IS Basic Tasks to keep the systems up & running
- PC builds and deployment using our standard imaging process
- Level 1 and 2 Helpdesk Administration
- Technical Support for PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
- Manage daily server data backups
- On call for after-hours IS issues
- Asset Management such as purchasing, shipping, tracking and maintenance
- Ensure adherence to Company policies and procedures
Qualifications
- Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
- Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
- Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity
- Windows 10 OS experience and PC Troubleshooting; preferred candidates will have experience building PC's
- Technology concepts - PowerShell, Networking, TCPIP, Cybersecurity, Cabling
- Software - Office, Exchange, SharePoint
- Effective problem solving skills
- Ability to handle multiple tasks/projects
- Demonstrated customer service skills and proven interpersonal skills
- Good communication skills
- Inquisitive and exploratory mind-set
- IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- All your information will be kept confidential according to EEO guidelines.
- Salary range: $55,000-$60,000
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Provide first-line, on-site IT support and operational assistance for Daifuku North America’s Bolingbrook facility, troubleshooting hardware/software, imaging PCs, and supporting site services.
Lead and scale ComplexCare Solutions' security governance and business continuity programs while managing a team of information security professionals and driving cross-functional security initiatives.
Hands-on IT Operations internship supporting help desk analytics, ticket triage, and process improvements for a mission-driven retail company in Knoxville.
Experian is hiring a Senior Cyber Forensic Investigator to lead sophisticated digital investigations and strengthen incident response capabilities in a hybrid Costa Mesa role.
Hands-on fall internship at Altar’d State’s Knoxville corporate office supporting retail and logistics IT projects through requirements gathering, process mapping, and UAT support.
Makpar seeks a service-focused Computer Support Technician to deliver deskside and remote enterprise IT support for federal clients, resolving incidents and requests within SLA expectations.
Roche is looking for an IT Technical Consultant to lead server and digital solution installations, configurations, and upgrades for hospital and laboratory customers nationwide.
Experienced information security engineer needed to build and maintain security monitoring, automation, and logging for a biotech company using Python, Bash, CI/CD, and syslog-based workflows.
Lead DDC’s Payment and Project Management application suite, directing teams and vendors to deliver strategic construction-technology solutions and operational excellence.
Lead and coach a hands-on IT support team at SpaceX's Bastrop facility, managing day-to-day operations, escalations, and projects while contributing technically.
Experienced SAP SD/LE analyst needed to translate business requirements into functional SAP solutions, lead testing and project delivery, and provide day-to-day support for a global Samsung SDS team.
Senior Endpoint Engineer for Dell Medical School to design, deploy, and secure enterprise Windows endpoints and clinical workflows across 2,000+ devices.
Chime is hiring an IT Helpdesk Intern in San Francisco to provide Tier 1 support, equipment onboarding/offboarding, and basic IAM assistance while gaining hands-on IT experience.
To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.
40 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
