DevOps Tech Pod Leader

What is EverOps?

Some of the world's most advanced and innovative global enterprise software and tech companies have trouble finding engineering partners that have the ability to perform highly complex deliveries and services that match their rigorous standards. These teams need a partner that can co-own problems from within their own development environment. Enter EverOps – the premier Embedded Service Provider. We partner directly with our customer engineering and operations teams to help them assess and address a variety of delivery and service related issues in the DevOps space.

The Challenge

EverOps is looking for a DevOps Tech Pod Leader who has a deep understanding of enterprise cloud infrastructure and has the ability to manage projects autonomously – with little direction. You'll leverage strong communication and collaboration while focusing on client satisfaction and high availability.

The Mission

As a DevOps Tech Pod Leader at EverOps you will join our U.S.-Based Virtual Operating Center (your home office), working with a team of dynamic engineers to manage multiple customers' production cloud environments. The work we do is uniquely dynamic and each day brings new challenges – Imagine a world where you won't be siloed into one aspect or facet of operations engineering. Our existing team of engineers has a deep understanding of our customer environments and are eager to empower, ramp up, and mentor each new hire so that success is achieved.

What You'll Do

• Manage the Tech Pod from a complete delivery perspective

• Work with your client to ensure project scope and alignment

• Guide your Tech Pod both technically and career-wise

• Develop and use automation tools effectively to operate, manage, and scale production and development environments quickly

• Participate in regular customer and internal EverOps scrums

• Monitor environments while focusing on constant improvement

• Implement new tools and technologies as customer requirements evolve

• Design and execute new solutions while working to improve existing ones

• Provide operational support and project deployments for our customer environments

• Lead production workload migrations with minimal downtime using blue-green and progressive delivery patterns

• Architect and operate multi-tenant Kubernetes platforms at scale

You Have

• 5+ years of professional experience as a DevOps, CloudOps, or Site Reliability Engineer

• 3+ years of experience in managing teams and engaging with clients both strategically and tactically

• Hands-on experience and deep understanding of Linux

• Strong hands-on professional experience with either Golang, Python, Ruby, Bash, Typescript, or Rust

• Strong hands-on experience with Amazon Web Services designing, building, and running highly-available cloud-native environments

• Production experience with Amazon EKS including multi-tenant cluster architecture, namespace isolation, and RBAC models

• Production experience with ArgoCD for GitOps-driven deployments; federated ArgoCD experience strongly preferred

• Production experience with HashiCorp Vault for secrets management, including integration patterns with Kubernetes (External Secrets Operator or similar)

• Experience migrating production workloads between platforms or clusters with minimal downtime

• Strong understanding of GitOps workflows, repository structures, and governance patterns

• Experience with containerization using Docker and container orchestration at scale

• Experience with GitHub Actions for CI/CD pipelines

• Understanding of current best practices and principles related to Infrastructure as Code (Terraform + Atlantis and/or CloudFormation)

• Experience with automation tools like Ansible, Chef, Packer, etc.

• Experience with monitoring tools such as DataDog, Splunk, ELK, Prometheus/Grafana

• NoSQL experience with any of the three following databases: Cassandra, MongoDB, or DynamoDB

• Relational database experience with MySQL or Postgres

Extra Awesome

• Argo Rollouts or similar progressive delivery tooling (canary, blue-green deployments)

• FinOps experience including cost allocation, tagging strategies (pe_client taxonomy), and chargeback models

• Large-scale platform consolidation or migration program experience

• Gaming infrastructure or high-MAU consumer platform experience

• Atmos (Terraform wrapper) experience

• Experience with Google Cloud Platform or Azure

• Experience with AWS data objects like Redshift

• Experience with source control, build management, monitoring, configuration management, log management, and scripting/web languages

• Strong desire to learn new technologies

• Industry certifications (AWS, Red Hat, HashiCorp, Google Cloud, etc.)

• Experience in SaaS companies and startup environments

Benefits

• 100% remote workplace – We've been remote since Day 1!

• Unlimited Paid Time Off

• Equity – If you display ownership of the work you're doing you'll become a true owner of the company

• 401K with company contribution

• Company sponsored healthcare

• Competitive compensation

• Opportunities to accelerate professional growth with access to training and certification programs