Customer Service Representative - Sky Harbor Airport - Seasonal
Overview
Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative at the Sky Harbor Airport in Phoenix! This position has a start date of November through either April or May in 2026.
The Seasonal Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.
The position is a Seasonal position (40 hours per week) - Position pays $18 / hour
Apart from religious observation, must be available to work ONE of the following schedule:
Offering morning and evening start times
- Friday - Monday
- Tuesday - Saturday
- Sunday - Thursday
The position is SEASONAL (starting November 2025 and lasting no more than 180 days)
Job location: Sky Harbor Airport Rental Car Center
Responsibilities
- Provide a high level of customer service by assisting customers and assessing their rental needs in person
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have at least 1 year prior of face to face customer service experience within the last 5 years.
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must not have interviewed with Enterprise for a customer service position at Sky Harbor in the last 12 months
- Must be willing to accept a seasonal position lasting no more than 180 days starting in November 2025. Candidates who are hired will not be eligible for any other opportunities at Enterprise Mobility for a minimum of 6 months following the end of seasonal employment.
Average salary estimate
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