Fast Facts

Ellucian is looking for a Senior Banner HR Consultant to provide strategic support and consultation on HR & Payroll Modules for higher education institutions, enabling them to realize the full potential of Ellucian's solutions in a fully remote role.

Responsibilities: Key responsibilities include providing high-quality customer support, monitoring project risks, assisting in troubleshooting issues, and facilitating business process evaluations and training sessions.

Skills: Candidates should have 7 years of experience in higher education business operations, strong analytical and problem-solving skills, and excellent communication abilities.

Qualifications: Preferred qualifications include experience with institution business office functions and familiarity with Banner/Colleague operations.

Location: This position is fully remote in the United States, with no travel required.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is seeking to hire a strategic and solutions focused Senior Banner HR / Payroll Consultant. You will provide consultative expertise within higher education supporting the Banner HR & Payroll Modules. As a member of our team, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success. This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution. The Senior Consultant works with customers on assigned projects to identify solutions to business and functional problems.

Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their business office, including transformation to SaaS solutions and ensure successful adoption of these solutions.

*This position is based US - Remote*

Where you will make an impact

• Provides high-quality customer consultation and support to Ellucian’s Banner product suite.
• Monitors, tracks, and reports project risks, issues, milestones and work completed, as well as work that is underway.
• Provides leadership for the customer enabling them to stay on time and on task. 
• Partners with customers to implement new functionality into the modules.
• Assist customers in troubleshooting issues related modules within the Ellucian Banner product suite.
• Contributes to the definition of client engagement activities. 
• Interact with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations. 
• Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify causes.
• Facilitates business process review and application prototyping sessions as well as providing
• Evaluates and modifies systems, where appropriate, relative to the customer business practices. 
• Provide customers with high-quality business processes, change management and other appropriate documentation. 
• Implements modifications and/or updates. 
• Provide direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. 
• Works with the customer to test and confirm modifications and/or updates meet specifications. 
• Provides guidance in the development of user-training strategy, and when appropriate, delivers such training. 
• Other duties as assigned.

What you will bring

• 7 years of experience working in a higher education Institution Business Office or equivalent consulting experience.
• Experience with business processes related to Institution Business Office and functions within colleges and universities.
• Experience with related business process and Banner/Colleague operations within Institution Business Office.
• Strong problem-solving skills and a self-starter attitude.
• Proven analytical and problem-solving skills
• Strong presentation skills
• Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors, and customers.

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision 
• Flexible time off 
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups 
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program 
• Professional development opportunities

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