Produce Retail Lead - Eataly West Palm

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly’s bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Produce Manager oversees operations and staffing for the produce department and ensures quality and freshness of all produce. Reports to the Fresh Market Manager. 

• Organizes and directs the store’s produce department to maximize profitability while upholding the company’s mission, values, quality and guest experience standards and policies
• Manages the produce team: hires, schedules, trains, motivates, submits payroll, performance evaluation in collaboration with the HR department
• Ensures produce counters and displays are visually appealing and merchandized effectively  
• Responsible for ordering, receiving, display and sale of all products in accordance to company quality and merchandising standards
• Ensures excellent customer service is provided at all times
• Analyzes financial data, develops and implements strategies and process improvements to drive sales and increase profitability and efficiencies
• Ensures proper inventory management is implemented and maintained
• Manage product storage and rotation activities to reduce wastage and damages
• Works closely with the culinary and kitchen team to ensure that production consistently meets the store’s needs for retail, quick service and restaurants
• Supervises cleaning and maintenance of storage and counters according to Company’s standards, and arranges, upon cost approval, repairs, contracts and other services when needed
• Documents, investigates, escalates and resolves employee and guest incidents in collaboration with HR department
• Manages and acts as point of contact for any third-party vendors and ensures compliance with Eataly’s standards and policies, and provides proper communication flow between management teams
• Responsible for ensuring compliance with food safety, OHSA, and other regulatory requirements
• Maintain a clean and safe working environment as per Company requirements
• Performs other duties as required or assigned

• Bachelor’s Degree
• 3+ years of retail management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Business management and financial analysis skills
• Experience purchasing and managing inventory
• Advanced proficiency in Microsoft Office

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 30 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as a slicer, pasta machine or cash register as needed

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!