Director of Operations

Essential Functions:

Leadership

• Serves as a resource and servant leader.  Creates an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success. 

• Interviews, hires, trains, and retains management staff.  Conducts performance monitoring of staff, initiates follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.  

• Mentors, motivates, and develops staff and acts as a role model and resource to them.  Works with Warehouse and Transportation Leadership to identify and develop future warehouse/transportation leaders.

• Adheres to the mission and cornerstone values and applicable practices of the organization.

Operations and Efficiency

• Responsible for the accountability and overall performance of divisional initiatives, including complete and accurate customer order shipment, accurate transport and delivery of Halperns’ Steak & Seafood products; quality and inventory standards and salvage; system and other audits; and the general maintenance and management of the division.

• Maintains division route growth plan knowledge and its effect on the operations systems and personnel requirements.  Collaborates with the local transportation supervisors on route placement plans to maximize warehouse efficiencies and transit/delivery departure requirements.

• Collaborates with Corporate Warehouse leadership and Division General Manager to create, review and implement divisional policies and procedures.

• Collaborates with department heads to coordinate warehouse activities with other functions including production, sales, administration, purchasing and safety.

• Works with department leadership and their staff to develop creative plans for operations systems and procedures that will improve customer service, safety, efficiency, accuracy, product care, sanitation, and employee morale.

• Ensures training requirements and tracking are complete for all warehouse and transportation employees.

• Maintains accountability for the acquisition, trial, evaluation and repair of equipment, supplies and resources utilized in the warehouse.

• Maintains relevant and updated knowledge and technical aptitude on current operations systems in order to utilize this knowledge to make educated, data driven decisions in every day and emergent operational crisis.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Broad knowledge of logistics and warehousing operations and compliance

• Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

• Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.

• Must be able to perform fundamental mathematical functions including concepts of  basic algebra and geometry.

• This position requires excellent mentoring, good listening and supervisory skills to oversee the day to day operations of the department. 

• Must have good time management and organizational skills.  

• Acts as a change agent.  

• Develops solutions to complex problems that require the regular use of ingenuity and innovation.  Ensures solutions are consistent with organization objectives.

Equipment / Tools / Technology:

• Desktop or laptop computer 

• Networked printer/copier/facsimile machine

• Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc...)

• Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

• Telephone & voicemail

• Warehouse Management software and equipment

• Infor/MPC budgeting and reporting software