Accounts Receivable Supervisor - job 1 of 3

A LITTLE ABOUT US:

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.

With services in 15 states, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER:

• Compensation - $73,900.00 Fixed Rate 
• Work Environment: Hybrid (in the office for the first 3 months of training, then one day in the office per week thereafter)
• Work Culture: A supportive, growth-focused culture built on collaboration and accountability, with a dynamic, fast-paced team that faces new challenges and problem-solving opportunities every day.
• Work Schedule: 8 AM - 5 PM CST (Flexible start times with occasional flexibility to meet deadlines.)
• 401 K plan with up to 3% employer match after one year of service.
• Pet Insurance: Coverage options available.
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA
• Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday)
• Job Mobility: Opportunities within Dungarvin’s 15 states of service

As our Accounts Receivable Supervisor, you’ll oversee daily AR operations, ensure accuracy and compliance, and guide your team to success. You’ll work closely with the AR Manager to strengthen financial processes, drive efficiency, and foster a customer-focused culture.

WHAT YOU WILL DO:

• Lead a team of three AR specialists (with potential to grow to four or five) and provide hands-on coaching and development
• Oversee accurate, timely processing of AR transactions and general ledger coding
• Monitor five key weekly tasks to keep the team on track and accountable
• Manage month-end close for AR, including reconciliations and reporting
• Conduct regular one-on-one check-ins to ensure deadlines are met and projects stay on course
• Drive process improvements and implement scalable AR solutions
• Build strong partnerships with internal teams, vendors, and stakeholders
• Attend ~15 monthly director meetings in Minnesota and take detailed notes
• Maintain thorough documentation of AR processes
• Lead or contribute to special projects enhancing AR technology and operations

MUST HAVE:

• 4+ years of progressive accounting experience, including AR expertise
• 2+ years of management experience with coaching and performance oversight
• Advanced Microsoft Office skills, especially Excel
• Proven ability to lead a team with diverse personalities and work styles
• Calm, solutions-focused approach to resistance and change

NICE TO HAVE:

• Associate’s degree or higher in Accounting, Finance, or related field
• CPA certification
• Experience improving AR processes and systems
• Experience with Microsoft Great Plains (Dynamics GP), Microsoft Dynamics 365, Therap, Minutes, OnBase, Workday
• Familiarity with room-and-board billing and Social Security processes

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE:

• Leadership & Team Management: Leads with clarity, accountability, and empathy, setting expectations while motivating and coaching team members to take ownership and maintain high standards. Balances firmness with support to help a diverse team; including remote and hybrid staff: grow, adapt, and succeed, proactively communicating changes, navigating resistance to change or technology challenges, and maintaining a resilient, positive, and solutions-focused environment.
• Adaptable and proactive: Anticipates challenges, communicates changes and action plans in advance, and adjusts to evolving priorities while guiding the team through transitions or resistance to change.
• Resilient and positive: Sustains energy, optimism, and a solutions-focused approach, keeping the team motivated and steady during high-pressure or challenging situations.
• Communication & Collaboration: Proactively communicates changes and action plans while fostering a culture of ownership, responsibility, and collaboration through strong written and verbal communication in both one-on-one and group settingss
• Organization & Execution: Highly organized, independent, and self-motivated, with the ability to manage multiple priorities, stay on track with deadlines, and adapt to evolving demands.
• Critical Thinking & Problem Solving: Strong analytical and solutions-oriented thinker, able to deliver accurate, timely results while demonstrating resilience and adaptability.
• Professionalism & Emotional Intelligence: Maintains professionalism and demonstrates patience, firmness, and diplomacy while effectively managing challenging or high-touch team dynamics.

WHY THIS ROLE STANDS OUT:

Step into a leadership role that will challenge and inspire you! You’ll manage a high-performing AR team across Minnesota and New Mexico, oversee critical financial operations, and help shape a culture of accountability, ownership, and growth. This is a dynamic, never-boring role with a mix of routine and variety, from program research and room-and-board reporting to process improvement projects and director-level meetings. You’ll have the opportunity to lead, mentor, and make a real impact on both people and operations.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers.

The deadline for internal applications is set for two week from the date of the job posting.

 
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