Agent Engineer

Who We Are:

At DOSS we’re building an AI-native ERP to unlock the next generation of automation. Our team re-wrote 50 years of legacy software to drive a step-function improvement in how supply chain, operations, and finance organizations execute. We are scaling quick and this is a great opportunity to join a rapidly growing organization and drive impact within DOSS and our customers!

Position Overview:

This role sits inside the product + implementation org (PMO), but is an engineering function: you’ll build the tooling and productize agents that operate across the DOSS customer lifecycle (discovery → design → build → UAT → go-live → expansion). You won’t be “writing code” in the classic feature-ticket SWE loop. Instead, you’ll be doing systems engineering for agentic software: designing context, interfaces, instrumentation, evaluation, and reliability so agents can execute real customer work safely and repeatedly.

Our goal is to turn ERP implementation into a mechanically scalable factory; breaking down knowledge work into computable units of context that can be run by GPUs, not human brains. You are going to help architect, instrument, and operate this factory.

While having previous ERP or industry experience is always a plus, it is not a pre-requisite. Our current team comes from a mix of business and technical backgrounds. What we value the most are:

Key Responsibilities:

1. Architect agent workflows that map to real implementation work: intake → reasoning → actions → verification → handoff, across many customers and industries.

2. Design “context systems”: what an agent should know, when it should know it, how it’s grounded, and how it stays correct as the customer evolves.

3. Productize agent capabilities into reusable primitives: playbooks, tools, schemas, guardrails, and templates that compound across customers.

4. Instrument and evaluate: define success metrics, build automated eval harnesses, track failure modes, and iterate rapidly.

5. Orchestrate agents in production: reliability, rollback strategies, escalation paths, auditability, and continuous improvement loops with the PMO team.

6. Partner deeply with PMO + product to convert messy business reality into clean, computable representations (data models, process graphs, integration surfaces).

7. Drive automation strategy inside implementations: identify the highest-leverage “knowledge work → context unit” cuts and turn them into shipped systems.

About You:

• 2-10 years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company - neither Software Engineering or ERP experience not required (though if you have experience in that its a plus)

• Systems Thinker. Everything in our business is highly interconnected across people, process, and technology. In order to make progress you need to be able to traverse it, untangle it, and put it back together.

• High-Intensity. You have experience in high-pressure roles within startups, consulting, finance etc. - these are your real preferences, not your stated preferences.

• Technical from 1st Principles. You can grok hard engineering and logic problems from a place of intuition, not memorization.

• Intellectual Firepower. You cut through noise, synthesize, and get to the right answers fast.

• Strong analytical mindset; experience with SQL is a plus (but not required)

What you’ll get

• Medical, dental & vision coverage

• 401(k) retirement plan

• Lunch in-office 5 days/week (and dinner when needed)

• Flexible/unlimited PTO

• Commuter benefits

• Generous parental leave

Salary for this role is expected to be $160,000-$230,000 annually, depending on your experience, skills and team alignment. Final offer will reflect how you map to our current needs.