Product Owner

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking an experienced Product Owner to support the continued development of our SaaS Telecom Expense Management platform. The Product Owner will work closely with cross-functional teams, including developers, UX/UI designers, and stakeholders, to define the product vision, gather and prioritize requirements, and ensure the successful delivery of features. You will be responsible for ensuring that the platform delivers value to our customers and aligns with the company’s strategic objectives.

Duties and Responsibilities:

• Product Vision and Strategy: Define and communicate the product vision and roadmap for the SaaS platform, ensuring alignment with business goals and customer needs.
• Backlog Management: Maintain and prioritize the product backlog, ensuring that the development team works on features that provide the most value to customers and stakeholders.
• Requirement Gathering: Collaborate with stakeholders, customers, and internal teams to gather detailed product requirements and translate them into user stories, epics, and acceptance criteria.
• Sprint Planning and Execution: Work closely with the Scrum Master and development teams to plan sprints, ensuring that user stories are well-defined and ready for development.
• Stakeholder Communication: Act as the primary liaison between the development team and stakeholders, providing regular updates on product progress, timelines, and any changes in priorities.
• Feature Prioritization: Work with cross-functional teams to prioritize features based on customer feedback, business value, technical feasibility, and resource availability.
• Customer Feedback Loop: Continuously gather feedback from customers and end-users to identify areas for improvement and enhancement of the platform.
• Data-Driven Decisions: Utilize data and analytics to make informed decisions about product features, optimizations, and future enhancements.
• Go-to-Market Support: Collaborate with the sales, marketing, and customer success teams to ensure successful product launches and the adoption of new features.
• Quality Assurance: Ensure that delivered features meet the acceptance criteria and maintain a high standard of quality, functionality, and user experience.

Qualifications

Education and Years of Experience:  

• Education: Bachelor’s Degree in Business Administration, Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience: 5+ years of experience as a Product Owner or Product Manager, ideally with experience in managing SaaS platforms.

Required and Desired Skills/Certifications: 

• Telecom Expense Management Experience: Experience working with Telecom Expense Management (TEM) platforms, or a deep understanding of the telecom industry is highly desirable.
• Agile Development: Strong understanding of Agile/Scrum methodologies and hands-on experience in leading Agile development teams.
• Technical Understanding: Familiarity with Python and back-end development processes is preferred, enabling you to communicate effectively with the development team.
• Backlog Management Tools: Proficiency with backlog management and collaboration tools such as Jira, Trello, or similar platforms.
• Data-Driven Approach: Ability to leverage analytics and KPIs to inform product decisions and measure the success of features post-launch.
• Communication Skills: Excellent communication and interpersonal skills to interact effectively with both technical and non-technical stakeholders.
• Problem-Solving: Strong problem-solving skills, with the ability to balance competing priorities and deliver features on time.
• SaaS Platform Experience: Prior experience in building or managing SaaS platforms, particularly in a B2B environment.
• Certifications: Certified Scrum Product Owner (CSPO) or Certified Agile Product Manager is a plus.
• Telecom Industry Knowledge: Experience in telecom billing, expense management, or IT asset management is highly preferred.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: 

• Ability to report to or work in an office environment.
• Prolonged periods of sitting and working on a computer, including attending virtual meetings and managing product development activities.
• Ability to use a keyboard, mouse, and monitor for extended periods.
• Ability to communicate effectively with team members through digital collaboration tools (e.g., video calls, emails, chat platforms).

Location: Remote, US 

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.