Operational Risk & Internal Control Lead

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity? 

As our Operational Risk Specialist at dLocal, you will be responsible for identifying, assessing, and mitigating operational risks that could impact our organization. Your primary objective will be to help protect the company's assets, reputation, and compliance with regulatory requirements by implementing effective risk management practices and procedures.

• Process Mapping: Conduct thorough process mapping exercises to identify and document operational workflows, systems, and activities.
• Risk Assessment: Execute comprehensive risk and controls assessments across operational processes, systems, and activities to identify potential risks and vulnerabilities.
• Internal Controls Testing: Lead internal controls testing initiatives to evaluate the effectiveness of existing controls and identify areas for improvement.
• Incident Management: Establish and oversee an efficient incident reporting and management system. Conduct thorough investigations into incidents to ascertain root causes and recommend preventive measures to mitigate future occurrences.
• Business Continuity Plan: Develop and maintain a robust business continuity plan to ensure uninterrupted operations in the event of disruptions or disasters.
• Operational Loss Data Capture and Monitoring: Design and maintain an operational loss data dashboard, incorporating necessary regulatory classifications.
• Collaborate with the Finance team to calculate Risk-Weighted Assets (RWA) pertaining to operational risk.
• Regulatory Compliance: Ensure adherence to regulatory requirements governing operational risk management practices.
• Risk Modeling and Methodologies: Develop and refine risk models and methodologies to enhance the accuracy and effectiveness of risk measurement and management processes.
• Reporting and Presentation: Generate regular reports and presentations for senior management and risk committees, providing insights into operational risk exposure and mitigation efforts.
• Policy and Procedure Development: Contribute to the formulation and implementation of risk policies and procedures, aligning with organizational objectives and regulatory standards.

• Minimum of 5 years of experience in operational risk management (as the second line of defense)
• Strong understanding of financial and payments industries, processes and products.
• Excellent analytical and quantitative skills with a keen attention to detail.
• Ability to communicate complex concepts effectively to both technical and non-technical stakeholders.
• Knowledge of regulatory frameworks and requirements (e.g., Basel III) related to operational risk.
• Strong problem-solving abilities and the ability to work effectively in a fast-paced, dynamic environment.
• Team player with excellent interpersonal and collaboration skills.
• Experience with big data tools and databases (e.g., Python, SQL and Spark) and also experience with data visualization tools (e.g., Looker, Power B, TableauI and Quicksight).

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe!*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!