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Customer Service Representative (Texas P&C)

Who We Are

 

As an Allstate agency that has been servicing customers for over 20 years, we are committed to providing you a high level of service and help you with the right protection for what is most precious!

Who You Are

You’re a problem-solver at heart—someone who thrives on helping people and finding clear answers in moments that matter. Each day, you’ll handle 30–50 real conversations with clients who have billing or claims questions, and you’ll take ownership of resolving them quickly and accurately. You listen carefully, communicate clearly, and don’t pass the buck—you see every issue through to the finish line. Clients remember you because you make a difference, turning what could be a frustrating experience into a positive one. You take pride in delivering exceptional service with empathy, professionalism, and a personal touch.

What You'll Do

● Solve billing & policy issues fast, across 30–50 daily calls, emails, chats, etc.● Track and beat metrics resolution time, satisfaction, follow-up rates)● Join weekly coaching—cross-sell, retention, and communication● Spot broken processes and help fix them

What You Bring

● Are licensed in Texas (P&C)● Have 12+ months of experience with insurance billing, claims, or renewals● Move faster when it’s busy● Want clients asking for you by name● You’re organized, clear, and fast on the phones● Speak Spanish? You’ll help more clients

What We Offer

Pay & Perks:● $45,000 base + monthly bonuses (top reps earn $60K–$70K)● Health, dental, vision, PTO, 401(k)● Monday–Friday only. No late nights. No weekend shifts.

 

What’s Different Here?● Daily coaching. Clear metrics. No micromanagement● Most reps hit bonus by month 3● A team that works hard, supports each other, and wins together

 

 

#IND1

Average salary estimate

$57500 / YEARLY (est.)
min
max
$45000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 15, 2025
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