Job Description:
We're looking for a Senior Manager, Client Solutions & Planning to join our team. The Senior Manager role is an important player in our team and helps support individual activation teams as well as the development of holistic, cross-channel plans. You will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management and your experience establishing media strategies that drive performance.
You must demonstrate a strong working knowledge of the media space (Digital paid and earned mandatory, traditional preferred) as well as some familiarity with media research and systems. You will lead the daily account needs by assuring focus on key client goals, and communicating across teams internally to achieve business outcomes.
In this position, you will report to our Director, Client Solutions and Planning.
Responsibilities:
Facilitate cross-department collaboration related to planning efforts, campaign execution and measurement; contribute to brief development and requirements documentation
Support strategic planning and tactical activation with multi-channel teams and leads across a variety of digital channels
Daily collaborator with media team helping to manage accurate budget allocation and pacing
You will own day-to-day aspects of account financial management through creation of MAs, review of Insertion Orders, Prior month actualization and ongoing review of client facing budget logs
You will own monthly reconciliation of team hours vs. scoped allocation & submit to client for review
Lead development of presentations, performance recaps, case studies and merchandising materials
Own development of cross-channel QBRs (quarterly business reports) and ad-hoc project reporting
Demonstrate understanding of media principles and tactical application related to setup and implementation, and accurately translates Client objectives for the team related to projects
Key channel knowledge of paid search, organic search, client site optimization, as well as digital channels including social and programmatic media activation
Pull competitive and market intelligence, summarize important insights, and create clear headlines/takeaways
Own development of recurring and ad hoc reporting. Using available tools (Pathmatics, Nielsen, SimilarWeb) to create holistic views of client performance vs. determined data set
Identify areas of synergy and knowledge share across team to champion collaboration and holistic approaches to media
Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in marketing
Experience working on large media teams within an agency environment (with focus on performance marketing channels like SEM, Organic Search, Site optimization)
Prior experience with performance reporting and synthesizing large amounts of data
Experience analyzing competitive landscapes and reporting using agency tools and compiling insights
Familiarity with Nielsen Ad Intel, Pathmatics, Prisma, MediaOcean, Web Analytics, Ad Servers, and/or Media Research tools
Additional Information:
The annual salary range for this position is $72,000 - $96,000. Placement within the salary range is based on a variety of factors including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
Location:
ChicagoBrand:
Dentsu XTime Type:
Full timeContract Type:
PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support the senior media team at Carat by managing daily media planning operations, optimizing digital activations, and delivering clear client-facing reports and recommendations.
Lead customer analytics strategy and execution at Merkle, turning event-based data into actionable insights that shape client strategy and technical implementations.
Lead renewal and expansion efforts for enterprise customers at Starbridge, driving net revenue retention while partnering cross-functionally to surface growth opportunities.
GuidePoint Security is hiring an Account Manager to support an Account Executive in driving retention, renewals, and professional-services sales across Wisconsin-based accounts.
Experienced account manager based in New York needed to deliver accurate quotes, onboard clients, and drive operational excellence for a growing technology-focused team.
Nasdaq seeks a Portuguese- and Spanish-speaking Customer Success Manager to drive adoption, retention, and growth for Governance Solutions clients through proactive engagement and cross-functional collaboration.
Paper is hiring a GROW Customer Service Manager to manage district partnerships and ensure successful delivery of its GROW tutoring solution through strong relationships, program execution, and data-driven decision making.
LiveRamp is hiring a Technical Account Manager to lead technical onboarding and optimization of ad tech solutions for strategic clients in a hybrid San Francisco role.
Ketch is hiring a San Francisco-based Customer Success Manager to drive adoption, retention, and expansion for mid-market and enterprise customers following platform deployment.
Plaid is hiring an Account Manager for Banking & Wealth in San Francisco to manage strategic customers, drive product adoption, and grow revenue through consultative partnerships.
Replit is hiring a Commercial Account Manager in Foster City to manage customer relationships, drive renewals and expansion, and accelerate adoption of its AI-driven developer platform.
Coframe is hiring a Customer Success Manager to own customer outcomes, drive adoption and expansion, and translate enterprise customer needs into product priorities at an early-stage AI MarTech company.
incident.io is hiring an Expansion Account Manager to grow and retain a scaled commercial customer base by driving product adoption, uncovering upsell opportunities, and mitigating churn.
Stepful seeks a Senior Partnership Manager to lead strategic clinical partnerships, expand national externship capacity, and drive placement outcomes for graduates.
CrowdStrike seeks a Senior Technical Account Manager to serve as the primary technical contact for public sector customers, delivering proactive support, technical guidance, and advocacy across the organization.
Unlike Godzilla, Dentsu is one monster that doesn't leave Japan in ruins. One of the largest advertising conglomerates in the world, Dentsu is the #1 ad firm in Japan. Its numerous agencies operate in about 25 countries and provide creative servic...
12 jobs