Product Specialist

Who Are We?

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 140 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 4,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

Check us out here:Decentralized Masters

What will you be doing?

We are seeking a Product Specialist to support the execution, optimisation, and ongoing improvement of our digital products. Reporting to the Product Manager, this role focuses on product operations, user insights, documentation, internal enablement, and product performance, ensuring our offerings deliver real value to customers and internal teams.

This role is ideal for someone who is highly organised, user-focused, analytical, and eager to grow within a product team in a high-growth Web3 environment.

Key Responsibilities

Product Execution & Support

• Support the Product Manager in executing the product roadmap and feature rollouts.
• Translate product initiatives into clear product documentation, workflows, and guidelines.
• Track product initiatives, timelines, and deliverables.
• Assist with prioritisation of product enhancements based on business and user needs.
  
  

User & Stakeholder Collaboration

• Act as a central point of coordination between Product, Education, Sales, Customer Success, and Operations teams.
• Gather, structure, and prioritise user feedback, feature requests, and pain points.
• Ensure internal teams are informed and enabled around product updates and changes.

Product Optimisation & Insights

• Monitor product adoption, engagement, and usage trends.
• Analyse user behaviour and feedback to identify opportunities for improvement.
• Support testing, experiments, and iterative enhancements to product offerings.
• Conduct competitor and market research within the DeFi, SaaS, and education space.

Documentation & Enablement

• Own and maintain product documentation, FAQs, release notes, and internal knowledge bases.
• Create and support product training materials for internal teams.
• Assist with go-to-market support for new features or product updates.

Quality & Experience

• Ensure a high-quality user experience by validating product flows against defined requirements.
• Support post-launch reviews and continuous improvement cycles.
• Identify gaps or friction points in the user journey and propose solutions.

What will you bring?

Required Skills & Experience

• 2–4 years of experience in a Product, Product Operations, Business Analyst, or similar role.
• Strong experience supporting Product Managers and cross-functional teams.
• Ability to turn business needs and user insights into structured product outputs.
• Analytical mindset with experience working with product metrics and qualitative feedback.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Comfortable working in a fast-paced, remote, and scaling environment.

Nice to Have

• Experience in SaaS, Web3, FinTech, or EdTech environments.
• Familiarity with Agile ways of working (non-technical).
• Experience using product and collaboration tools (e.g. Notion, Jira, ClickUp, Productboard, Confluence).
• Basic understanding of DeFi concepts or strong interest in the crypto/Web3 space

What do we offer you?

• Competitive salary package 
• Full time/40 hours a week
• Unlimited PTO upon approval
• Flexible work schedule
• Team off-sites
• Young & dynamic culture with team members across 30+ countries
• Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!