Payor Enrollment Specialist

About DayDream

DayDream helps dentists serve their patients. We support dental offices behind the scenes with clarity, consistency, and care so that providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.

About the Role

We’re looking for an experienced, detail-oriented Enrollment Specialist to help our clients enroll in EFTs and ERAs with insurance payors across the nation. This role is critical to the success of our team and our clients as electronic payments immensely streamline our processes.

As an Enrollment Specialist at DayDream, you won’t just enroll our clients. You’ll help design the future of how we do it by working closely with our software engineering team to fine-tune internal tools and make our platform even better.

What You'll Do

• Collaborate closely with our Launch Coordinator to gather all necessary client information

• Carefully track and monitor every submitted enrollment to ensure timely filing and processing

• Regularly update the client and the DayDream team about the progress of the enrollments

• Work independently to navigate any blockers to getting enrollments processed quickly and accurately

• Collaborate with our software engineering team to provide feedback and ideas that improve our internal tools

• Work cross-functionally with teammates in billing, operations, and client success to deliver excellent service

What You'll Bring

• 8+ years of experience in dental revenue cycle management (RCM), especially in credentialing or EFT/ERA enrollments for multiple locations and providers

• Deep familiarity with dental billing processes and

• Comfort with tools like Google Workspace, Slack and remote connection software

• Clear, professional communication skills, both written and verbal

• Strong organization and problem-solving skills, with high attention to detail

• A collaborative mindset and an interest in improving internal systems and workflows

• A bachelor's degree is nice to have, but not required

Compensation & Benefits

• Competitive hourly pay

• Medical, dental, and vision insurance some with plan option premiums 100% covered for employees

• Medical and dependent care FSA options

• PTO and sick time accrue from day one

• 9 paid holidays annually

• Company-provided laptop and home office stipend

We believe great work happens when people feel supported and heard. If you care about doing things well, want to help build something meaningful, and thrive in a remote environment, we’d love to meet you.