Analyst II, Outcomes

Overview

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

Responsibilities

The Outcomes Analyst II will support the reporting and analytical responsibilities of the Clinical Analytics group. This position will be responsible for all aspects of employer and clinician reporting and analyses, from determining data acquisition, query and manipulation to final reporting and comprehensive analysis of results, trends, and outcomes. Additionally, the Analyst II will also be accountable for working with technology to access and create reporting from Enterprise Data Warehouse using reporting and analytical tools.

Evaluate client or clinician utilization, practice patterns, trends, and outliers• Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or any other analyses lending insight to practice patterns or variation in outcomes statistic• Provide recommendations on findings to assist management in operational or strategic decision making process• Provide top client outcomes presentations to support stewardship efforts• Generate validation studies from external claims data to support Concentra's Value Proposition• Recommend and implement strategic reporting initiatives and technical plans to support department external data initiative. This would include assessment and profiling of current data and implementing a solution for reporting and analyses and defining infrastructure to manage and access a large data warehouse environment• Work within EDW using MicroStrategy tool to create reports and analysesThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Bachelor’s DegreeMajor: Computer Science, Information Technology or related field

Degree must be from an accredited college or university.

Education Details: • Bachelor’s degree in Computer Science, IT related field or equivalent education and experience required• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa• Graduate degree is preferred

Customarily has at least the following experience:3 years• Customarily has at least two years of analytical and technical experience in healthcare or related industry• Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language)• Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.)• Project management and presentation skills

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies• Working knowledge of Microsoft Applications and other applications• Excellent communication (verbal and written), interpersonal and presentation skills• Ability to meet deadlines and be flexible when priorities are re-assessed

• Strong analytical and problem-solving skills