IBM i (AS400) Infrastructure Specialist

Cognizant is seeking an IBM i (AS400) Infrastructure Specialist to support the IBM i infrastructure for RxClaims. This position will perform level 1 monitoring of all IBM i environments. The team is responsible for 24x7x365 monitoring of all IBM i LPARS, along with processing all backups. This role will also involve monitoring the IBM i RxClaim health, Sterling Integrator file delivery, Robot batch jobs on IBM i, Tidal jobs and all IBM i servers and storage.

Responsibilities:

• The monitor position has 24/7/365 coverage for the following applications: All IBM i LPARS, Robot scheduler and console, Tidal scheduler, and Sterling Integrator.
• The monitor team answers messages where the correct response can be determined, and triages errors to the correct team, depending on the contents or ‘location’ of the message.
• Responsible for processes, training, continuous improvement, system automation.
• System health monitoring of: Claim adjudication jobs, ASP alerts, CPU alerts, Claims queue monitoring, Storage monitoring, Connect Direct subsystem.
• Contact different teams if requested by on-call
• For application upgrade events, place job queues on HOLD for MOD and Patch instances
• Responsible for performing and monitoring all backups on the IBM i Platform. Required Qualifications:
• 2+ years of IBM i (AS400) monitoring experience
• Experience performing backups
• Experience using ticketing tools such as ServiceNow
• Strong communication and personal interaction skills
• Ability to work in a flexible shift environment (24 x 7)

This is a remote opportunity within the US. Candidate must be currently living in the US and must have valid work authorization. We are unable to offer any visa sponsorship.

The salary range for this role will be between $64,000 and $74,000 depending on skills and experience of the candidate. Applications will be accepted until 8/25/2025.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.