Compensation: $39,000 - $50,000 depending on experience with the opportunity to earn performance-based bonuses.
Modality: On-site (with the ability to become eligible for WFH)
Schedule: Monday - Friday with a rotating Saturday for weekend coverage.
What you’ll be doing
Partnering with lessees to understand the reason for account delinquency and evaluating the customer’s financial situation
Negotiating full payments or structured repayment terms based on customer capability
Consistently learning and applying operational policies and State & Federal regulations governing collections
Demonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when required
Managing structured workdays with monitored calls for quality and accuracy
Demonstrating strong organizational and time management skills to achieve department productivity metrics
Completing other duties as assigned by leadership
What you have
Strong verbal communication skills and intermediate-level writing ability
Ability to remain courteous and professional when working with past-due customers
Capacity to follow instructions from leadership and proactively solve problems
Self-motivated and organized; able to work independently or collaboratively as part of a team
What will make you stand out
High school diploma or equivalent
2+ years of experience in a customer contact role in a fast-paced environment
Previous experience in account resolution or collections
Familiarity with lease/finance industry terminology and processes
Why Work for Clicklease
At Clicklease, we believe small businesses are the backbone of the economy—and we’re here to help them grow. We’re a fast-growing fintech company with a big heart and an even bigger mission: to make equipment financing easy, inclusive, and accessible.
What makes Clicklease different?
High-growth environment
People-first culture
Diverse and inclusive
Fun is part of the job
Your voice matters
At Clicklease, we don’t just talk about our values—we live them. Join us and help make financing awesome.
To learn more about our values, visit https://www.clicklease.com/careers
What We Offer
Competitive salary and 401(k) with company match
Generous paid time off and 11+ holidays
Health, dental, and vision insurance
Company-paid life and disability coverage
HealthJoy benefits platform and telehealth access
Meaningful work with a fun, supportive team
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