Facilities Solutions Manager
Ready to Take Your Career to the Next Level? Come Work with City Wide in Austin, TX!
Are you a rockstar at managing B2B relationships? Do you thrive in fast-paced environments and love the thrill of closing deals and expanding accounts? If you're nodding yes, we want YOU on our team at City Wide Facility Solutions in Austin, Texas!
We’re not your average company—we’re a 60+ year industry leader growing faster than ever with over 100 franchise locations across North America and counting. Our Austin office is a top-tier Platinum Market, and we’re looking for a high-energy, relationship-savvy Facility Solutions Manager (FSM) to help us deliver on our mission to create a ripple effect in the lives we touch.
This is your chance to own the client experience, make a real impact, and grow with a company that values hustle, heart, and high-performance.
- Manage and grow B2B client accounts—build long-term relationships that lead to serious results.
- Deliver white-glove service through quality inspections, strategic planning, and excellent communication.
- Lead and mentor Contractors and Night Managers to execute top-notch service.
- Drive additional revenue by identifying opportunities, negotiating contracts, and implementing solutions.
- Be the go-to expert for your clients—solving problems, ensuring satisfaction, and making things happen.
- 2+ years of B2B account management experience (bonus points for facility management).
- Proven success in client retention and upselling—you know how to grow an account!
- High attention to detail and a commitment to follow-through.
- A positive, energetic personality with excellent communication skills.
- CRM and Microsoft Office know-how.
- Local travel to client sites—yes, you’ll be out in the field doing what you do best.
- $85K–$125K+ total compensation in year one (Competitive base salary + performance-based incentives)
- Health, dental, and vision coverage
- 401(k) with company match
- Generous PTO + paid holidays
- Short- and long-term disability + life insurance
- Ongoing training and career development
- A culture that’s all about growth, community, and making a difference.
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Our Ripple Effect Our mission is to make a positive impact on the people we serve so our ripple effect is far and wide. With that in mind, our purpose as an organization is to make your life better. We are focused on people within our community, a...
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