Hearings Support Clerk - job 1 of 2
Job Description
About OATH:
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.
JOB DESCRIPTION
OATH’s Clerk’s Office is seeking a Community Associate to work in our Clerk’s Office. This person will interact with members of the community who find themselves at OATH and need information as to how to proceed with summonses they have received. Specific duties include, but are not limited to, the intake, processing, and calendaring of cases, as well as:
- Serving as the liaison between OATH and the community who seek to inquire about summonses, schedule hearings, and/or pay a fine.
- Responding to community inquiries and concerns.
- Ensuring that all members of the community appearing at OATH in-person or remotely through telephone or email understand the adjudication process.
- Investigating and attempting to resolve complaints from the public appearing before OATH.
- Ensuring that cases are processed in a timely manner to minimize wait time for the public.
- Review, confirm and ensure accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do.
- Assist in all aspects of processing cases efficiently when members of the public appear for hearings, so the public has timely access to justice.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced Microsoft SQL Server developer needed to lead data modeling, ETL, OLAP, and performance tuning work for DCP's GeoSupport Services, supporting high-volume geospatial workflows and cloud migration efforts.
Lead and scale project controls, process improvement, and PMIS optimization across NYCHA’s large residential capital portfolio as Deputy Director of Project & Operational Excellence.
Customer-focused Teller at M&T Bank’s Belvedere Branch responsible for accurate transaction processing, lobby management, and helping customers adopt digital banking solutions.
Join the Klein Family Harford Crisis Center as a part-time Medical Secretary to provide front-desk support, scheduling, and patient intake in a trauma-informed behavioral health clinic.
Signal is looking for a remote Technical Support Specialist to troubleshoot across Android, iOS, macOS, Windows, and Linux while advocating for users and supporting the app’s privacy-first mission.
MCI is hiring on-site Call Center Representatives in Savannah, GA to provide high-quality inbound and outbound customer service, technical support, and sales for diverse client programs.
Northwestern Medicine is hiring a Patient Liaison for Interventional Radiology to manage scheduling, patient communications, registration and care coordination in a busy outpatient setting.
MCI is hiring full-time Call Center Representatives in Savannah to deliver inbound/outbound customer service, technical support, and back-office processing for commercial and public sector clients.
Serve as a customer-focused teller at M&T Bank’s Fort Washington branch, processing transactions, supporting digital adoption, and maintaining compliance and operational controls.
Experienced Customer Support Engineer (Level 3) to provide advanced troubleshooting and world-class support for Docker technologies in a remote, US-based role.
Truist is hiring a part-time Universal Banker in Davie, FL to provide exceptional client transaction support, promote digital banking, and assist with branch sales and outreach activities.
Sutter Health is hiring a Patient Services Representative II to manage front-desk patient intake, scheduling, and billing in its Santa Rosa outpatient physical therapy clinic.
Truist is hiring a part-time Universal Banker in Tequesta to handle client transactions, support branch sales/outreach, and promote digital banking while maintaining strong compliance and service standards.
Shriners Children’s Salt Lake City seeks a full-time, Spanish-speaking Appointment Coordinator to manage outpatient scheduling and deliver compassionate, patient-focused communication.
Lead and scale frontline contact center performance at Jerry.ai by building accountability, coaching agents and driving operational improvements across onshore sales and service teams.
Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...
451 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
