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DIRECTOR OF SNAP, MEDICAID, & FAIR FARES PERFORMANCE MGMT image - Rise Careers
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DIRECTOR OF SNAP, MEDICAID, & FAIR FARES PERFORMANCE MGMT

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE


The Office of Performance Management and Data Analytics (OPMDA) reports critical statistics and data related to HRA’s operations and program services, including New York City’s three major social services benefit programs: Cash Assistance, Medicaid and the Supplemental Nutrition Assistance Program.

oversee reporting for three of HRA’s key programs: SNAP, which provides food benefits to low-income families; Fair Fares, which provides eligible NYC residents with a 50% discount on subways and/or buses or Access-A-Ride paratransit; and Medicaid, which provides eligible New Yorkers with public health insurance.

The Director will lead a team of analysts that measures these programs with regular and ad-hoc reporting that tracks the achievement of program-level and agency-wide metrics. The director will plan and develop the methodology for high-level analyses on the social, demographic and economic factors that affect the agency’s population and evaluation of the programmatic and fiscal impact of proposed administrative and legislative policy changes to support implementation of the Mayor’s initiatives.

OPMDA is recruiting for one (1) Administrative Staff Analyst NM-II to function as the Director of SNAP, Medicaid, and Fair Fares Performance Management, who will:

Provide and present executive leadership with management tools, develop reporting to respond to proposed and enacted legislation and legal requests, support on agency operation’s staff, and assist with inquiries from the press and other external stakeholders.

Measure the performance delivery and operation of the Agency’s anti-poverty services and initiatives including Family Independence Administration’s program performance, identify variances, and facilitate discussion regarding the progress made in targeted initiatives.

Manage staff in the development and maintenance of models and reports, determine appropriate administrative data sources for performance measurement, consult with the appropriate program area directors and staff to understand operational flows, and work with these areas to help them use data to manage their programs.

Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007
Hours/Schedule: 9-5

ADMINISTRATIVE STAFF ANALYST ( - 1002D

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$107500 / YEARLY (est.)
min
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$85000K
$130000K

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
September 23, 2025
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