Business Analyst/Quality Assurance Tester, Agency IT Specialist II (NCS) - Department of Finance

THIS IS A NON-CIVIL SERVICE POSITION

SALARY RANGE:
$74,803.00 - $119,684.00 ANNUALLY

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

JOB SUMMARY:

The City of Baltimore’s Department of Finance is seeking an Agency IT Specialist II that will work closely with Finance, Security, and Integration teams to deliver high-quality, scalable, and maintainable Workday reporting solutions that meet stakeholder needs. This includes analyzing security needs, suggesting solutions, and implementing those solutions that maintain the integrity of the back-end data. This position will also evaluate bi-annual Workday releases as to how they impact our financial reports as well as perform testing on release modifications that affect the report design. This position will report directly to the Finance Project Manager for the Department of Finance.

MINIMUM QUALIFICATIONS

Education: Have a Bachelor of Science degree.

AND

Experience: Have one year of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations).  Excellent verbal and written communication skills.

Previous IT work lead experience is preferred.

Previous IT experience in government is preferred. 

OR

Equivalency Notes: Have an equivalent combination of education and experience. If degree is unrelated to IT, then specialty IT experience is required.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to perform Quality Assurance (Testing) on any new features installed on the Tyler Technoligies MUNIS System.  Review release notes analyzing potential changes that may affect users.  Help maintain the integrity of the various environments.
• Experience managing software release updates; including coordinating with stakeholders, developing and conducting testing on release modifications.
• Ability to assist Workday workstream leads with scheduling, meeting coordination and testing.
• Maintain all Workday General Ledger Account strings in MUNIS Database. Assisting users with setup and year end processing.
• Knowledge of ticket management systems, with experience managing ticket process in Tyler Technoligies, SolarWinds and Charm ticketing systems.
• Experience working with ERP systems required, Workday preferred.

ADDITIONAL INFORMATION

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory six-month probation. 

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER