Data and Performance Manager- Department of Building Inspection (1825 PEX)

THIS APPLICATION DEADLINE WAS EXTENDED

Appointment Type: Permanent Exempt (PEX)- This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Specific information regarding this recruitment process listed below:

• Application Opening: September 15, 2025.
• Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than September 29, 2025.
• Annual Salary for this position: $154,440 - $202,280.
• Recruitment ID: PEX-1825-EXEMPT

What We Do:
DBI is the regulatory building safety agency responsible for overseeing the effective and efficient enforcement of building, electrical, plumbing, disability access, and housing codes for the City and County of San Francisco’s more than 200,000 commercial and residential buildings.

Under the direction of the Assistant Director, the Data and Performance Manager will oversee the Data and Performance team that supports data-driven decision-making and process improvement within the Department. The position manages a team of analysts who conduct data reporting and analysis, develop and track performance measures, manage business intelligence tools, manage GIS data, and facilitate process improvement activities. The Data and Performance Manager ensures data is accessible and utilized for continuous improvement, and is expected to exercise sound judgment, work independently, and take initiative. The Manager is expected to have or develop a deep understanding of the Department’s data systems and lead collaborative efforts to make permitting and code enforcement more efficient, effective, ethical, and equitable.

The ideal candidate will have: an understanding of contemporary tools available and standard methodology for collecting, managing and analyzing data from a variety of sources to enable the department to engage in strategic planning and business analytics; strong analytical skills; project and time management experience within a complex governance system; and the ability to incorporate problem solving, critical thinking and tactical execution into their daily work. 

Important and Essential Duties:

• Collaborates with leadership and senior managers to align the Data & Performance team workplan with departmental goals;
• Represents the department in IT and data system modernization activities;
• Facilitates quality improvement training and activities to foster a culture of continuous improvement; 
• Directs the strategy for dashboarding solutions, including setting design standards, managing protocols for publication and distribution of content, and ensuring meaningful data exploration for internal and external stakeholders;
• Advises on departmental strategies for data sharing with other City departments and external sources to support operations and transparency;
• Manages complex analyses and modeling to support the planning, reporting, and continuous improvement within the Department;
• Prepares clear, comprehensive data analysis reports, including logical and coherent data-driven policy recommendations for senior management and other stakeholders, outlining findings, and at times, making formal presentations;        
• Leads detailed and comprehensive studies, surveys, and other evaluative processes to analyze existing and proposed administrative, management, program, and organizational needs, systems, functions, policies, and procedures;  
• Analyzes and evaluates the effect of highly complex and sensitive existing, newly enacted, and proposed legislation, regulations, code changes, and memoranda of understanding for policy and financial impact on the department; 
• Responds to informational requests, including those of a highly sensitive nature; 
• May represent the department to the Mayor's Office, Board of Supervisors, Controller's Office, other City officials, outside agencies, or the general public; 
• Performs related duties as required.

Knowledge, Skills, and Abilities:

• Knowledge of: principles and techniques of governmental organization and management: application of statistical and other analytical; methods and techniques of data collection and analysis; specialized analytical software, including R/Python, SQL, ArcGIS, and PowerBI; applicable local, state, and federal laws and regulations affecting departmental operations; quality improvement tools like Lean and Six Sigma; and principles involved in the development and implementation of complex systems and procedures.
• Ability or Skill to: collect, synthesize, and analyze a wide variety of information and data; conduct extremely difficult analytical studies involving complex administrative and financial data; work with complex business intelligence systems; oversee programmers and software developers in the production of complex analysis or data; temporarily manage complex, cross-functional project teams; work with authority to identify and define problems, determine methodology, and evaluate data; make recommendations with appropriate justification and develop/implement a plan of action; plan, prepare, review, and present clear and concise findings and reports; assign and direct the work of subordinates and other staff; establish and maintain effective oral communication with management, officials, representative of other agencies, contractors, and the general public; negotiate effectively; use computer and software programs.
   

Minimum Qualifications:

Possession of a baccalaureate degree from an accredited college or university and seven(7) years of full-time equivalent experience performing professional level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Desirable Qualifications:

• While the specific combination of experience may vary, the ideal candidate would have seven (7) or more years of work experience in some combination of data science, data analysis, policy analysis, budget analysis, and/or government.
• Experience in conceiving and directing transformative change or modernization in data management, analysis, delivery, and visualization. 
• Ability to interpret data and present the analysis to senior management, community members, decision-makers, and staff from a variety of agencies. 
• Familiarity with city government and experience in strategic planning, critical thinking, and problem-solving skills in an urban and public policy context. 

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification 

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
 

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/  to begin your application process. No other methods of application will be accepted.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Upon successful submission, applicants will receive a confirmation email from [email protected]. Keep this email for your records. If you do not receive it, your application was not submitted successfully.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Jason Hammack, via email at [email protected]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.