Community Engagement Specialist (1844) - Office of the Treasurer & Tax Collector

Specific information regarding this recruitment process is listed below:
• Application Opening: Tuesday, October 21, 2025
• Application Deadline: Tuesday, November 4, 2025, 11:59PM (PST)
• Compensation Range: $110,266 - $134,056

This is a Permanent Exempt (PEX) position. Pursuant to the City & County of San Francisco Charter, Section 10.104.13, this position shall be exempt from competitive civil service selection, appointment and removal procedures. The person serving in this position shall serve at the pleasure of the Appointing Officer.

To be considered for this position, applicants are required to complete the following at the time of application submission:

• Apply to this posting and submit your SmartRecruiters application.
• Upload most updated resume and cover letter during the application submission process
• Complete and submit the Supplemental Questionnaire before the application deadline using the following link: 1844 Community Engagement Specialist

Our Mission
The Office of the Treasurer & Tax Collector serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco. As the entity responsible for safeguarding the City’s money, the Office uses this expertise and authority to assist San Francisco residents through award-winning programs and initiatives that help low-income families build economic security and mobility.

Our Vision
We are committed to providing excellent services for taxpayers, customers, and our community. By promoting diversity, equity, and inclusion, we are a stronger, smarter, and more informed government agency.

Section Description

San Francisco’s Economic Justice Center (EJC) is a pioneering group within the Office of the Treasurer & Tax Collector dedicated to advancing economic justice and financial inclusion for all San Franciscans. EJC recognizes that the economy is fundamentally not designed to serve low-income consumers. Many of the financial challenges our residents experience stem from racist and structural flaws embedded in the financial system that strip families of wealth and keep them in a cycle of poverty.

To address these financial challenges, EJC seeks to convene, innovate, and advocate for local government to leverage its power to strengthen economic security and advance systemic change for low-income individuals and families through its policies and programs. This work includes Kindergarten to College (K2C), the first publicly funded universal children’s savings program of its kind in the country, now managing accounts for more than 54,000 students in public school. EJC’s Financial Justice Project, also the first of its kind in the nation, identifies and reforms how fees and fines impact our city’s low-income residents and communities of color. In addition, EJC provides free one-on-one financial counseling across San Francisco; safe and affordable access to bank and credit union accounts through Bank On San Francisco; and equips young people with secure bank accounts through the Summer Jobs Connect program. Finally, EJC programs are complemented by our community listening, policy, and advocacy efforts, which position us to expand economic justice, reduce the burden of fines and fees, remove systemic barriers to inclusion, and support low-income families in building and protecting wealth. For more information, visit www.sfofe.org and www.sfgov.org/financialjustice.

The Community Engagement Specialist (1844 Senior Management Assistant) will report to the Director of the Economic Justice Center. This role is focused on building external partnerships, strengthening community connections, and creating opportunities to advance economic justice across San Francisco. The Community Engagement Specialist will develop and implement outreach strategies, cultivate partnerships with community organizations, and represent the EJC in public forums and community coalitions. They will proactively identify opportunities to amplify EJC’s impact and apply an entrepreneurial and innovative approach to community engagement.

The ideal candidate is a self-starter with exceptional project management skills who can independently plan, prioritize, and drive multiple initiatives forward. They bring creativity, sound judgment, accountability, and professionalism to their work, and they are adept at translating ideas into actionable strategies. Equally important, they excel in collaboration – building trust, fostering partnerships, and working effectively across diverse teams and communities. They are adaptable and deeply committed to advancing economic justice. This role is well-suited for someone who thrives in an external-facing position, values collective impact, and is motivated to sustain and grow innovative efforts that increase economic inclusion and opportunity.

Essential Duties and Responsibilities

• Develop and implement a community outreach strategy in collaboration with all programs and initiatives to build awareness, trust, and engagement among EJC clients, community partners, funders, communities of practice, and other key stakeholders. Synthesize current outreach efforts into the strategy as appropriate.
• Represent all EJC programs and initiatives externally at community events, meetings, and presentations, serving as a key point of contact for partners, stakeholders, and coalitions as assigned. Bring back learnings from community and coalitions to inform and enhance EJC’s work.
• Develop materials for use externally. Create and manage the distribution of outreach collateral, including flyers, brochures, newsletters, announcements, website content, social media posts, reports, briefs, and other materials. Develop talking points and presentation materials.
• Plan and execute outreach activities such as trainings and public presentations.
• Collaborate with Research Director on community listening across programs and initiatives.  Conduct interviews or focus groups to gather key information.
• Create and maintain a bank of qualitative data, stories, and learnings from community. Collect, organize, and incorporate community testimonials and narratives from participants in EJC programs and initiatives into communications and reports.
• Support continuous improvement of outreach strategies by testing new approaches, gathering data, and making adjustments as needed.
• Develop, maintain, and foster strong working relationships with organizational partners. Build trust and credibility among community members.
• Support Research & Innovation work as appropriate. Provide project management for initiatives as assigned.

Please note that incumbents in this classification may be required to perform duties as listed in the 1844 job class specification.

MINIMUM QUALIFICATIONS

Education: Possession of a Baccalaureate Degree from an accredited college or university; AND

Experience: Three (3) years full-time equivalent experience performing professional-level administrative duties in functional areas such as: program/office/operations management, budget development and/or administration, development and administration of contractual agreements and/or grants, or other closely related functional areas.

Education Substitution: Additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration may substitute for the required education on a year-for-year basis. One (1) year (2,000 hours) of additional qualifying experience will be considered equivalent to thirty (30) semester units or forty-five (45) quarter units.

Note: One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Strong proficiency with Microsoft Office Suite.
• Knowledge and awareness of economic justice issues and systemic barriers to financial inclusion.
• Experience working in or with community members and organizations in San Francisco neighborhoods, including priority communities: Bayview Hunters Point, Visitacion Valley, Excelsior, South of Market, Tenderloin, Chinatown, Treasure Island, and the Mission.
• Strong interpersonal skills and the ability to: write clear, professional, tactful communication; work independently and collaboratively as an active member of a team; work effectively with all levels of management, community groups, and diverse populations; see the big picture while giving attention to detail day-to-day; think strategically and translate concepts and ideas into action; facilitate meetings; and make public presentations.
• Fluency in another language other than English.

Verification of Education and Experience

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your SmartRecruiters application by the filing deadline. Information must be entered into the SmartRecruiters applicant tracking system under the headings for Experience and Education. Leaving these sections blank and attaching a resume in lieu of completing the Experience and Education sections may cause your application to be rejected.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

SELECTION PROCEDURES:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to an interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

• Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now" button and follow instructions on the screen
• To be considered for this position, applicants are required to complete the following at the time of application submission:
  • Upload most updated resume and cover letter during the application submission process
  • Complete and submit the Supplemental Questionnaire before the application deadline using the following link: 1844 Community Engagement Specialist​​​​​​​

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact, Eric Louie at [email protected].

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.