Career Advance Intern (9920) - Multiple Divisions - SFO - TEX

APPOINTMENT TYPE: This is a Temporary Exempt (TEX) (Category 18) position.  This position is excluded by the Charter from the competitive civil service examination process and incumbents are “at will” and shall serve at the discretion of the Appointing Officer.  

Specific information regarding this recruitment process is listed below:

• Application Opening: 11/12/2025
• Application Deadline: Apply immediately. Application filing will be open at least until Wednesday, 11/26/2025 at 5:00 PM (Pacific Time) and will close any time thereafter.
• Compensation: $26.40/hour

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco, has a workforce of approximately 1,900 City employees and is committed to being a diverse, equitable, and inclusive employer.

SFO is more than an airport—we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in environmental sustainability, equity, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.

Our mission is to deliver an airport experience where people and our planet come first.

Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.

Learn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.

SFO’s Career Advance Internships are for motivated individuals looking to gain valuable work experience building their skills while playing a vital role in operations at SFO. Career Advance Interns work in one of many offices at the airport supported by an SFO Mentor who will guide and develop through daily tasks and larger-scale projects. Interns are also supported by the Talent Mobility Team and given an opportunity to attend tours, meet and greet with Airport leadership, and other workshops and events aimed at professional development.

1. Administrative Support– As an Administrative Support Intern, you will gain valuable experience providing a broad range of administrative and operational support across the department. This role offers hands-on exposure to office administration, customer service, event coordination, program support, and special projects in a dynamic and fast-paced environment. The intern will contribute to daily operations such as front desk coverage, greeting and assisting visitors, responding to inquiries, scheduling, and document preparation, while also supporting workshops, trainings, outreach activities, and division-wide initiatives. This position provides an opportunity to strengthen skills in communication, organization, customer engagement, and professional workplace practices, preparing you for future roles in administration, customer service, and program coordination.  
2. Talent Development – As a Talent Development Intern, you will support the Talent Development team in helping deliver high-quality trainings and development initiatives that strengthen the Airport’s workforce. This role focuses on assisting team members with workshop coordination, program logistics, and maintaining digital learning systems and resources. In addition to supporting day-to-day operations, you will also have opportunities to improve or create new processes and initiatives that enhance employee learning, engagement, and development. This internship provides exposure to training coordination, program improvement, and organizational development, building valuable skills for future roles in talent development and workplace learning. 
3. Talent Acquisition / Recruitment – As a Talent Acquisition Intern, you will support the recruitment team in strengthening the candidate experience and ensuring a smooth hiring process for Airport roles. This position involves assisting with outreach and communication, participating in recruitment events, and engaging with candidates throughout the City and County of San Francisco’s hiring process. You will also collaborate with educational institutions and community partners to promote career opportunities at SFO and help build a strong pipeline of talent. This internship provides practical experience in recruitment coordination, candidate engagement, and workforce development, equipping you for future careers in talent acquisition and talent pipeline development. 
4. Security Access Office (SAO) – As a Security Access Office Intern, you will support the team responsible for issuing ID badges, keys, and permits that are essential to maintaining the Airport’s secure operations. This role places a strong emphasis on customer service, as you will assist employees and stakeholders with access needs while also supporting document processing, audits, and data entry to ensure accurate records. The Security Access Office is a critical part of Airport operations, and this internship offers direct exposure to both service delivery and operational processes. You will gain practical experience in customer engagement, access control, and administrative support, preparing you for future careers in aviation security as well as other professional administrative roles. 
5. Landside Operations – Transit Programs – As a Transit Programs Intern, you will contribute to SFO’s Go>SFO Shuttle service and support major transit expansion projects that connect Airport employees and partners to the workplace. This role involves assisting with service planning, scheduling, marketing, ridership analysis, and supporting the rollout of electric bus infrastructure. You will also gain experience working on initiatives that enhance sustainable commuting options and improve access to the Airport community. This internship provides exposure to transportation planning, program coordination, and sustainable transit operations, preparing you for future careers in urban planning, transportation management, and mobility program development. 
6. Environmental Operations & Sustainability – As an Environmental Operations & Sustainability Intern, you will support initiatives that advance SFO’s commitment to environmental leadership and our 2030 sustainability goals. This role includes assisting with programs that address water conservation, waste diversion, emissions reduction, and pollution prevention. You may participate in zero waste audits, contribute to staff trainings, and support environmental outreach efforts that engage the Airport community. This internship provides hands-on experience in sustainability program support, data analysis, and environmental education, preparing you for future careers in environmental management, sustainability planning, and green operations. 

Internship Details

• Schedule: 24-32 hours per week, Monday-Friday between 8:00 a.m. - 5:00 p.m.
• Duration: 12 months

Minimum Qualifications:

1. Possession of a high school degree; AND
2. Completion of 90 semester units or 135 quarter units from an accredited college or university by the appointment date.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Possession of a baccalaureate degree from an accredited college or university.  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.). 
• Experience using Microsoft Teams for communication and collaboration. 
• Interest in public service, aviation, or professional development. 
• Strong communication and teamwork skills. 
• Eagerness to learn and take initiative on projects. 
• Ability to work collaboratively with colleagues, staff, and external stakeholders, exercising professionalism and sound judgment.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Every application is reviewed to ensure that you meet the minimum qualifications listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

NOTE: Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact recruitment analyst Corinne Young at [email protected].

Recruitment ID: RTF0160712-01089033

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.