Business Communications Lead Analyst - Hybrid - Evernorth

Position Summary

The Business Communications Lead Analyst will provide planning and communications counsel for Evernorth Regulated Markets communications. The position is actively involved in the writing and editorial strategy needs, working cross-functionally to support account team Regulated Markets internal communications to engage in driving business retention and growth. He/She will also use specialized knowledge and expertise to build and execute Regulated Markets communications. This position will contribute to cross-functional projects, monitoring, improving processes, increasing efficiency of communications and channels.
 

Job Responsibilities

• Review and edit communication material, primarily for Evernorth Regulated Markets account teams and clients.

• Project manage communication requests to ensure appropriate content is included, approvals are secured, and timely distribution is executed.

• Manage process to distribute communications to Regulated Markets account teams.

• Maintain procedure documents and training material for subject matter experts.

• Must collaborate with Regulated Markets subject matter experts, compliance and leadership.

• Outstanding writing and editing skills and consulting capabilities are essential, along with excellence in tactical implementation and the ability to thrive in a fast-paced, high-performance environment.

Qualifications

• Bachelor's degree with previous work experience. English or writing-focused degree or experience preferred

• Outstanding writing and editing skills and consulting capabilities are essential along with excellence in tactical implementation

• Healthcare and/or Regulated Markets experience desirable.

• Microsoft Office programs including Excel, Word, Outlook. Strong PowerPoint design and development skills

• Strong organizational and customer service skills

• Exceptional project management, time management and computer skills.

• Excellent interpersonal communications and relationship building skills.

• Ability to take complex issues and simplify them into key points, write clearly, and articulate recommendations persuasively.

• Demonstrated flexibility and adaptability to change

• Strong prioritization and time management skills

• Ability to plan for and integrate multiple tasks concurrently

• Ability to thrive in a fast-paced environment, successfully navigate ambiguity, take initiative, and work independently with minimal guidance

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.