Sr. Product Manager - Digital Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

US Digital, Data, and Strategy team provides the technology platforms to power client experiences across PP&D and supports the expansion of personal bank platforms and self-service experiences including Online Banking, Mobile Banking, and Digital Account Origination. With a product and client first mindset, the PP&D team ensures the success of consumer banking for digital tools and technology tools with a focus on driving incremental digital engagement and seamless client experiences.

As an experienced product manager, you will report into the Director of Retail and Digital Platforms . You will be accountable for leading and supporting product development and design, crafting simple and engaging product and client material, and working in collaboration with our partners to make amazing things happen. 

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work.

How you'll succeed

• Strategic planning and execution: Support by developing and executing against strategic priorities to drive product enhancements & development, sales by executing against offers / campaigns, and engagement by improving client communication & experience.

  Lead key initiatives end-to-end from (i) idea generation / conceptualizing (ii) solution / capability design  (iii) assess financial impacts / business case (iv) lead development & build with partners (v) manage go to market readiness and implementation

• Product development and management: You are a driven and innovative professional with extensive digital banking product management experience (+5 years), and product development. You have a deep understanding of retail and digital banking principles and pricing. You have a balanced skill set of stakeholder management, project management, and effective decision making

• Analytical: Strong understanding of financial, client and operational data with ability to interpret complex information, and identify patterns and trends. Analyze and assess key business drivers, derive key insights, develop recommendations and implement changes. Stay abreast of and demonstrate strong understanding of industry and competitive positioning and developments in the United States

• Leadership: Well-developed management and leadership skills sufficient to achieve results within a matrix organization, including the ability to influence at a senior level. Ability to plan, prioritize and organize work effectively while managing competing priorities. Develop strong relationships and successfully partner with key stakeholders across the bank (Digital, Marketing, Analytics, Finance, Technology, distribution partners, etc.)

Who you are

• You act like an owner: You thrive when you're empowered to take the lead, go above and beyond, and deliver results

• You put clients first: You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do

• You look beyond the moment: You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible, and champion change

• You can effectively communicate: Your communication is effective and reflective based on who your audience is. You can foster buy-in with stakeholders and partners

• You are creative and results orientated: You are innovative and adaptable, with excellent attention to detail

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $100,000-$140,000 Chicago, IL market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our team members. 

This position does not offer visa sponsorship or relocation assistance.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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