Senior Manager, Digital Marketplace

About the Job

Charlotte Tilbury is seeking an experienced Senior Manager, Digital Marketplaces to join their team in NYC. The ideal candidate is a hands on expert who is results-driven with analytical capabilities to drive growth of our premium beauty store.

Job Duties Include

• Manage all marketplace related operations including inventory planning, listing and catalog management, brand store updates, PDP optimization, account health and other relevant business operations
• Manage cross-functional communication between marketplace and internal teams and lead recurring calls as the main account owner
• Develop and execute short- and long-term strategies to accelerate marketplace growth while maintaining brand equity and profitability
• Develop assortment, promotions, and pricing strategies
• Drive forecasting needs, revenue planning, and sell in/sell through analysis
• Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders
• Monitor and improve online retailer-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, chargebacks, Share of Voice, and content compliance
• Analyze category and competitive insights through data analytics tools and identify growth opportunities for Charlotte Tilbury on Digital Marketplace
• Partner with internal marketing and creative teams to support online retailer merchandising and marketing campaigns
• Monitor and report infringements in Brand Registry
• Implement testing strategies (A/B testing) to improve conversion rates and customer retention

• 6+ years of experience with digital marketplaces, preferably 1P/Premium Beauty
• Deep technical understanding of vendor services, including digital merchandising, SEO and conversion optimization
• Strong analytical skills with experience using data to drive business decisions
• Excellent communication and negotiation skills, with the ability to build relationships across internal and external stakeholders
• Experience managing cross-functional teams and leading strategic initiatives
• Strong attention to detail, ability to manage multiple projects
• Proficiency with forecasting, inventory management, data analytics, P&L development, budget management, merchandising, and digital marketing

Base Salary Range $120,000-140,000**

Company Benefits

• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!