Distribution Project Coordinator

Distribution Project Coordinator

Position Summary

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture.  The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring for Distribution Project Coordinator. The Kansas City CDS Distribution Project Coordinator is responsible for senior customer account management and distribution of clinical supplies across all studies.  The primary responsibility of this position includes managing distribution for clinical trial protocols, maintaining strong client relationships, and working closely with project management for study specific setup.

This is a full-time, hourly, onsite position M-F 8am-4:30pm

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee. 

The Role  

• Coordinate and dispatch shipments of clinical trial material to sites, ensuring compliance with SOPs and the approved study-specific protocol.
• Collaborate with Project Management to define distribution needs, align with project timelines, and ensure execution meets customer expectations/scope of services.
• Act as the primary customer point of contact for distribution, leading internal and client meetings to facilitate project completion and issue resolution.
• Manage the customer order pipeline and backlog, guiding S&OP teams and Distribution on scheduling and upcoming orders.
• Generate, maintain, and review the Distribution Summary Protocol/Checklist for all shipments, ensuring conformance to Catalent Standards.
• Anticipate, rectify, and report distribution problems to Project Management and the client; lead investigations and service complaint resolution.
• Coordinate with the Distribution Department to schedule and manage international and large-volume shipments.
• Support material management systems by reviewing distribution-specific material setup in ERP/IVRS and other client portals, including inventory monitoring.
• Ensure financial and quality system accuracy by verifying billing codes, reviewing MRAPs, and documenting upstream quality issues.
• Support quality assurance and team development by assisting with quality issue resolution, leading new hire training, and participating in customer audits and meetings.
• Manages project initiation including kick-off meetings and protocol development.
• Processes specialized purchase orders and coordinates new item number requests for distribution-only products.
• Ensures timely and compliant shipment readiness, specifically handling dangerous goods documentation and daily operational escalations.
• Acts as a subject matter expert for pharmaceutical import/export regulations and supports continuous process improvement projects.
• All other duties as assigned

The Candidate 

• Associate degree is required; Bachelor’s degree is preferred.
• ERP system experience; JD Edwards preferred
• At least 2 years of Customer Service experience in a cGMP regulated environment is preferred.
• Demonstrate strong analytical skills and problem-solving skills
• Physical Requirements:  Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds

Why you should join Catalent:

• Defined career path and annual performance review and feedback process 
• Diverse, inclusive culture 
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives 
• 152 hours of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Dynamic, fast-paced work environment
• Community engagement and green initiatives 
• Generous 401K match 
• Medical, dental and vision benefits effective day one of employment 
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!
• WellHub- program to promote overall physical wellness 
• Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.