Clinical Systems Engineer

What We Do

Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

As a Clinical Systems Engineer at Care Access Enterprise, you will be responsible for the design, configuration, and ongoing support of our laboratory and clinical information systems (e.g., LIS, internal EMR). You’ll partner closely with clinical teams to translate evolving requirements into reliable, scalable solutions and work closely with technology teams to leverage scripting of low-/no-code tools to automate workflows and accelerate innovation in patient care. 

• Configure & Maintain Clinical Systems: Install, upgrade, and tune the LIS and similar systems to support the operations of the Future of Medicine program.
• Scripting & Automation: Develop and maintain simple scripts (e.g., Python, PowerShell, Low/No-code solutions) to automate data flows, system health checks, and routine maintenance. 
• Troubleshooting & Support: Respond to Tier 2/3 incidents, diagnose system issues, and coordinate with vendors or internal engineering to resolve defects or performance bottlenecks. 
• Continuous Improvement & Innovation: Research and pilot emerging clinical IT technologies, build and review usage reports, and recommend enhancements to streamline operations and improve data quality.
• Assist with ad-hoc reporting, data maintenance, and interface documentation.  
• Gather requirements from business users. 
• Contribute to validation of regulated system. 

• This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.  
• This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. 

• Clinical Systems Expertise: Hands-on experience configuring and supporting Laboratory Information Systems (LIS) and related clinical applications.
• Technical Agility: Ability to write and troubleshoot simple scripts (Python, PowerShell) for system automation.
• Low/No-Code Development: Proven track record building integrations and solutions using Zapier, Workato, Microsoft Power Apps, and Azure Logic Apps.
• Analytical Problem-Solving: Strong diagnostic skills to identify root causes and implement sustainable fixes under tight timelines.
• Forward-Thinking Mindset: Passion for evaluating and adopting new technologies to enhance system capabilities and user experience.
• Communication & Collaboration: Excellent verbal and written skills; adept at partnering with clinical stakeholders and cross-functional teams.
• Comfortable using AI to assist in the day-to-day work.

• Education: Bachelor’s degree in Information Systems, Computer Science, Health Informatics, or related field. 
• Experience: 3+ years administering clinical systems (LIS, EHR, CPOE) in a healthcare setting. 

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the

physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.